Who we are

At Domino, we build software that helps the largest, AI-driven organizations build and operate advanced data science and AI solutions at scale. Our platform integrates a streamlined model development environment, MLOps capabilities, and novel features for collaboration, reuse, and reproducibility — all of which make data science teams more productive, reduce time to value, and ensure compliance. Our customers — like Johnson & Johnson, GSK, Bristol Myers, UBS, FINRA and the US Navy — are using our software to solve some of the most important challenges in the world, such as developing new medicines, securing our financial markets, or protecting our country. Backed by Sequoia Capital, Coatue Management, NVIDIA, Snowflake and other leading investors, we have been in business for a decade but are still a small team operating with the spirit of a startup. Especially in the world of AI today, we believe that the future is still being invented — and we want to be the ones building it. For more information, visit www.domino.ai

What we are building

Domino’s Solutions team is the customer-facing engine behind how leading enterprises build, scale, and govern AI-powered applications - solving real business challenges, not just deploying technology. Solutions Engineering earns technical credibility before the deal closes. Customer Engineering, where this role lives, owns everything after: adoption, implementation, expansion, and the kind of delivery that makes customers renew and grow. Global Support and SRE keeps it all running at the level enterprise customers depend on. Three functions, one relentless motion, and a team that earns its reputation on what it ships, not what it scopes.

What your impact will be

• Own the customer program end-to-end: from contract signature through expansion. You’re accountable for outcomes, not activities, and every engagement you lead has a single owner (you), clear milestones, and a cadence that keeps everyone (internally and externally) moving as the program manager
• Partner with account team to ensure every engagement is scoped to be delivered with excellence, bridging what is sold with what can be executed
• Direct the delivery pod (our Forward Deployed Engineers and Integration & Architecture teams) for customer engagements. Put capacity where it creates the most value and keep programs on track across milestones, stakeholder communication, and account health
• Earn trust at every level: from C-suite sponsors to the data scientists running models in production. You close the gap between strategic intent and day-to-day delivery
• Lead the room in solutioning conversations: connect how Domino builds, scales, and governs AI to the outcomes customer leadership actually cares about. You operate as a peer, not a vendor
• Make adoption real: drive rollout, enablement, and change management so what your team ships gets used, not shelved
• Turn customer engagements into growth in partnership with customer success and sales — proactively uncovering new use cases and expansion opportunities, qualifying them, and routing them back to internal teams to fuel pipeline
• Be the customer’s voice inside Domino: convert field intelligence into product feedback, escalations, and commercial signals that make the broader team smarter

What we look for in this role

• 4–8 years in an enterprise customer-facing discipline: implementations, consulting, technical program management, or product. Caliber and complexity matter more than the title
• You move before the problem is fully formed: comfortable when the customer can’t yet articulate what’s wrong and treating ambiguity as the starting point
• You turn unstructured executive conversations into executable plans: connecting model development, deployment, and governance without losing what actually matters
• You know enough about how enterprise data science teams build, scale, and govern models to ask the right questions before the customer knows they need to answer them
• Real delivery ownership across full cycles, not coordination. You hold an execution rhythm, hold a position when things get hard, and don’t create bureaucracy to do it
• Experience leading a team: direct reports, a cross-functional pod, or a mix of engineers and specialists. You set direction, develop people, and hold accountability without micromanaging
• Technically fluent across software architecture, predictive modeling, and agentic systems: able to get hands-on when it matters and learn new domains fast
• Solutions-oriented by default. You escalate with a recommendation, not just a problem, and reach for AI to do all of it faster and better
• Background in life sciences, financial services, or a regulated industry where reproducibility, auditability, and compliance are non-negotiable is a meaningful advantage

What we value

• We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply
• We value a growth mindset. High-performing creative individuals who dig into problems and see the opportunities for success
• We believe in individuals who seek truth and speak the truth and can be their whole selves at work
• We value all of you that believe improving is always possible. At Domino, everything is a work in progress – we can do better at everything
• We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company

#LI-Remote

The annual US base salary range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Compensation Range

$250,000—$275,000 USD

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We’re building an AI-native culture where technology and talent are unstoppable together. And we’re just getting started.

Join us to put AI to work for people.

.

Job Description

The Sr. Manager, Management Consulting will be responsible for developing and maintaining senior executive relationships across 2–3 accounts while coaching and mentoring a team of Success Architects. The primary objective is to drive measurable customer outcomes that accelerate product adoption, support renewals, and create expansion opportunities for ServiceNow.

What you get to do in this role:

• Manage a team of 2–4 Success Architects, providing day-to-day coaching, guidance, and professional development support
• Build and sustain strong relationships with VP- and C-level stakeholders across assigned accounts, as well as with key ecosystem partners
• Support 2–3 large enterprise accounts, developing a deep understanding of each client’s business objectives and translating them into actionable customer roadmaps
• Define, track, and communicate business value realization, including benchmarking against agreed customer outcomes
• Execute co-delivery models in alignment with ServiceNow best practices, ensuring consistent quality and client satisfaction
• Develop and implement implementation strategies that accelerate time to value for customers
• Establish account delivery governance frameworks and operating models in partnership with internal stakeholders
• Contribute to thought leadership on how advisory, expert services, and co-delivery models can be continuously improved
• Deliver high customer satisfaction scores, quality assurance standards, and profitability targets across your assigned portfolio

Qualifications

To be successful in this role you have:

• Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving — including use of AI-powered tools, workflow automation, AI-driven analytics, or evaluating AI’s impact on your function or industry
• Minimum 5 years in a management consulting or customer success leadership role at a high-performing consulting firm or equivalent, with a focus on technology-enabled transformation (Digital / SaaS / Enterprise Software)
• Demonstrated experience leading and developing a team of individual contributors in a client-facing environment
• Proven track record of driving outcomes at Fortune 500–1000 accounts
• Strong understanding of the drivers and imperatives behind digital transformation across industries
• Solid depth in digital transformation design, professional services implementation, and ongoing management of strong team
• Functional expertise in at least two industry verticals, with working knowledge of one or two additional industries
• Experience in middle and back office functions, including Project Accounting in IT, HR, and GBS transformation
• Ability to develop trusted relationships with VP- and Director-level business and technology leaders (CIO, CFO, CHRO office)
• Track record of identifying business challenges and partnering with clients as a key member of the account team to solve them
• Experience collaborating with internal account functions and external partners, including consultancies, technology implementation firms, Big 4, and GSIs
• 3+ years of large program experience, including multi-tracked programs and organizational change management (OCM)
• Familiarity with one or more ServiceNow product suites
• Demonstrated ability to meet or exceed customer KPIs while contributing to account expansion and renewal goals

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. .

We’re transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Why this role is on the menu

Instacart’s People Experience team sits at the center of two of the most impactful moments in an employee’s journey: the day they join, and the moments when their growth is recognized. Right now, both of these programs — new hire orientation and the performance review cycle — are growing in complexity, and the manual work required to run them well is outpacing our current capacity. We’re hiring a People Experience Program Manager to bring structure, automation, and heart to these programs so that every new hire feels genuinely welcomed and every review cycle runs like clockwork. This role sits at the intersection of operational excellence and employee experience, and the person who fills it will have a direct hand in making sure both programs are executed with care and precision.

What you’ll cook up in your first year

• Orientation runs smoothly every session — logistics are buttoned up, vendor relationships are well-managed, and new hires move through the experience without friction because the operational infrastructure behind it is solid and well-maintained.
• Performance review cycles are executed without a hitch — timelines are met, stakeholders are informed and aligned, communications go out on schedule, and the cross-functional partners who depend on you (Comms, Legal, People Leadership) always know what’s coming next.
• The processes that used to require constant manual effort have been documented, optimized, and where possible automated — and the People team has one less operational bottleneck to worry about in two of the most high-visibility parts of the employee lifecycle.
• Vendor relationships for onboarding are well-managed and strategically aligned — contracts are sharp, SOWs are outcome-focused, and budget tracking for things like swag and logistics is always current and accurate.
• You’ve grown into facilitating both virtual and in-person orientation components, and you’re increasingly contributing to content iteration — bringing operational insight back into the design process as a close partner to those who own the bigger picture strategy.

The secret ingredients we’re looking for

You’re a program manager who thrives in the space between ambiguity and execution — someone who can hold multiple complex programs simultaneously, communicate with clarity across diverse audiences, and genuinely light up when a new hire says their first week changed how they feel about a company.

Must-have pantry staples (Minimum Qualifications)

• 5+ years in program management, learning & development, talent development, or a related people/HR function
• Hands-on experience using AI tools in a professional context (we’ll ask you about this!)
• Demonstrated ability to manage cross-functional projects from inception to completion — including when the problem or solution isn’t fully defined at the outset
• Proven experience facilitating learning or orientation content for diverse audiences
• Track record of managing vendor relationships end-to-end: procurement, contract renewals, and ongoing partnership management
• Located in the SF Bay Area with ability to support in-person orientation components in our San Francisco office

Optional garnishes (Preferred Qualifications)

• Bachelor’s degree or equivalent professional experience
• Experience with instructional design tools and/or learning management systems
• Certification in project management (PMP, CAPM, or equivalent)
• Experience applying AI to automate or redesign people programs at scale

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is in office and the base pay range for a successful candidate is dependent on their work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For San Francisco, CA based candidates, the base pay ranges for a successful candidate are listed below.

San Francisco, CA

$141,000—$149,000 USD

Who we are

At Domino, we build software that helps the largest, AI-driven organizations build and operate advanced data science and AI solutions at scale. Our platform integrates a streamlined model development environment, MLOps capabilities, and novel features for collaboration, reuse, and reproducibility — all of which make data science teams more productive, reduce time to value, and ensure compliance. Our customers — like Johnson & Johnson, GSK, Bristol Myers, UBS, FINRA and the US Navy — are using our software to solve some of the most important challenges in the world, such as developing new medicines, securing our financial markets, or protecting our country. Backed by Sequoia Capital, Coatue Management, NVIDIA, Snowflake and other leading investors, we have been in business for a decade but are still a small team operating with the spirit of a startup. Especially in the world of AI today, we believe that the future is still being invented — and we want to be the ones building it. For more information, visit www.domino.ai

What we are building

Domino’s Solutions team is the customer-facing engine behind how leading enterprises build, scale, and govern AI-powered applications - solving real business challenges, not just deploying technology. Solutions Engineering earns technical credibility before the deal closes. Customer Engineering, where this role lives, owns everything after: adoption, implementation, expansion, and the kind of delivery that makes customers renew and grow. Global Support and SRE keeps it all running at the level enterprise customers depend on. Three functions, one relentless motion, and a team that earns its reputation on what it ships, not what it scopes.

What your impact will be

• Own the customer program end-to-end: from contract signature through expansion. You’re accountable for outcomes, not activities, and every engagement you lead has a single owner (you), clear milestones, and a cadence that keeps everyone (internally and externally) moving as the program manager
• Partner with account team to ensure every engagement is scoped to be delivered with excellence, bridging what is sold with what can be executed
• Direct the delivery pod (our Forward Deployed Engineers and Integration & Architecture teams) for customer engagements. Put capacity where it creates the most value and keep programs on track across milestones, stakeholder communication, and account health
• Earn trust at every level: from C-suite sponsors to the data scientists running models in production. You close the gap between strategic intent and day-to-day delivery
• Lead the room in solutioning conversations: connect how Domino builds, scales, and governs AI to the outcomes customer leadership actually cares about. You operate as a peer, not a vendor
• Make adoption real: drive rollout, enablement, and change management so what your team ships gets used, not shelved
• Turn customer engagements into growth in partnership with customer success and sales — proactively uncovering new use cases and expansion opportunities, qualifying them, and routing them back to internal teams to fuel pipeline
• Be the customer’s voice inside Domino: convert field intelligence into product feedback, escalations, and commercial signals that make the broader team smarter

What we look for in this role

• 4–8 years in an enterprise customer-facing discipline: implementations, consulting, technical program management, or product. Caliber and complexity matter more than the title
• You move before the problem is fully formed: comfortable when the customer can’t yet articulate what’s wrong and treating ambiguity as the starting point
• You turn unstructured executive conversations into executable plans: connecting model development, deployment, and governance without losing what actually matters
• You know enough about how enterprise data science teams build, scale, and govern models to ask the right questions before the customer knows they need to answer them
• Real delivery ownership across full cycles, not coordination. You hold an execution rhythm, hold a position when things get hard, and don’t create bureaucracy to do it
• Experience leading a team: direct reports, a cross-functional pod, or a mix of engineers and specialists. You set direction, develop people, and hold accountability without micromanaging
• Technically fluent across software architecture, predictive modeling, and agentic systems: able to get hands-on when it matters and learn new domains fast
• Solutions-oriented by default. You escalate with a recommendation, not just a problem, and reach for AI to do all of it faster and better
• Background in life sciences, financial services, or a regulated industry where reproducibility, auditability, and compliance are non-negotiable is a meaningful advantage

What we value

• We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply
• We value a growth mindset. High-performing creative individuals who dig into problems and see the opportunities for success
• We believe in individuals who seek truth and speak the truth and can be their whole selves at work
• We value all of you that believe improving is always possible. At Domino, everything is a work in progress – we can do better at everything
• We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company

#LI-Remote

The annual US base salary range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

Compensation Range

$250,000—$275,000 USD

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We’re building an AI-native culture where technology and talent are unstoppable together. And we’re just getting started.

Join us to put AI to work for people.

.

Job Description

The Sr. Manager, Management Consulting will be responsible for developing and maintaining senior executive relationships across 2–3 accounts while coaching and mentoring a team of Success Architects. The primary objective is to drive measurable customer outcomes that accelerate product adoption, support renewals, and create expansion opportunities for ServiceNow.

What you get to do in this role:

• Manage a team of 2–4 Success Architects, providing day-to-day coaching, guidance, and professional development support
• Build and sustain strong relationships with VP- and C-level stakeholders across assigned accounts, as well as with key ecosystem partners
• Support 2–3 large enterprise accounts, developing a deep understanding of each client’s business objectives and translating them into actionable customer roadmaps
• Define, track, and communicate business value realization, including benchmarking against agreed customer outcomes
• Execute co-delivery models in alignment with ServiceNow best practices, ensuring consistent quality and client satisfaction
• Develop and implement implementation strategies that accelerate time to value for customers
• Establish account delivery governance frameworks and operating models in partnership with internal stakeholders
• Contribute to thought leadership on how advisory, expert services, and co-delivery models can be continuously improved
• Deliver high customer satisfaction scores, quality assurance standards, and profitability targets across your assigned portfolio

Qualifications

To be successful in this role you have:

• Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving — including use of AI-powered tools, workflow automation, AI-driven analytics, or evaluating AI’s impact on your function or industry
• Minimum 5 years in a management consulting or customer success leadership role at a high-performing consulting firm or equivalent, with a focus on technology-enabled transformation (Digital / SaaS / Enterprise Software)
• Demonstrated experience leading and developing a team of individual contributors in a client-facing environment
• Proven track record of driving outcomes at Fortune 500–1000 accounts
• Strong understanding of the drivers and imperatives behind digital transformation across industries
• Solid depth in digital transformation design, professional services implementation, and ongoing management of strong team
• Functional expertise in at least two industry verticals, with working knowledge of one or two additional industries
• Experience in middle and back office functions, including Project Accounting in IT, HR, and GBS transformation
• Ability to develop trusted relationships with VP- and Director-level business and technology leaders (CIO, CFO, CHRO office)
• Track record of identifying business challenges and partnering with clients as a key member of the account team to solve them
• Experience collaborating with internal account functions and external partners, including consultancies, technology implementation firms, Big 4, and GSIs
• 3+ years of large program experience, including multi-tracked programs and organizational change management (OCM)
• Familiarity with one or more ServiceNow product suites
• Demonstrated ability to meet or exceed customer KPIs while contributing to account expansion and renewal goals

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. .

Why NeuraFlash, Part of Accenture:

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you’re developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.

We’re looking for a senior, hands-on QA Lead Consultant to own end-to-end quality strategy for a large, multi-stream Salesforce and AWS Connect program. You’ll serve as the quality gatekeeper across functional, SIT, E2E, UAT, regression, performance, load and go-live activities — while equally comfortable stepping in as a hands-on contributor — leading by example, not just by direction.

You’ll lead quality across multi-cloud Salesforce solutions (Sales, Service, Revenue, Experience Cloud, Field Service, Digital Experience, Service Cloud Voice, etc.) and AWS Connect contact center implementations, including IVR telephony, enterprise integrations, and GenAI/Agentic AI features.

Key Responsibilities

QA Strategy & Leadership

• Independently define and stand up the QA program from scratch — QA charter, tool setup, test strategy, quality gates, and release readiness criteria — without waiting for direction
• Serve as the single QA point of contact for clients, program managers, and technical leads simultaneously, acting as a trusted quality advisor with a seat at the program table
• Lead and mentor QA teams of 5+ members while seamlessly stepping in as a hands-on contributor when the project demands it — leading by example, not just by direction
• Own QA program management end-to-end — resource planning, risk management, defect governance, cross-functional coordination, and stakeholder reporting
• Proactively maintain live QA dashboards and independently prepare QA status reports for weekly program reviews, steering committees, and go/no-go decisions — without being asked
• Define and track quality KPIs — defect escape rate, test coverage, automation ROI, and cycle time — raising risks and blockers before they become program issues
• Coordinate environment and release strategy — managing sandbox and staging environments, collaborating with DevOps/release teams on deployment schedules, change sets, and testing windows
• Lead go-live readiness assessments — compiling test completion metrics, open defect risk summaries, and formal sign-off documentation
• Own hypercare QA support post-launch — triaging production issues, coordinating hotfix validation, and maintaining a known issues log with clear severity assessments communicated to stakeholders
• Apply sampling strategies, accuracy benchmarking, and prompt regression testing to validate LLM-powered and Agentic AI features; leverage GenAI tools to accelerate test case generation, documentation, and overall QA productivity

Test Design & Execution

• Independently author detailed, scenario-based test cases and traceability matrices mapped to SOW scope — covering functional, integration, regression, performance, and UAT cycles across all workstreams
• Write thorough negative, boundary, and edge case scenarios across complex multi-cloud and contact center workflows — not just happy path coverage
• Lead exploratory testing for complex and ambiguous workflows, applying risk-based judgment to prioritize coverage where business impact is highest
• Validate platform configurations, business rules, routing logic, automation workflows, integration touchpoints, and data flows across the full solution stack
• Own end-to-end testing of integration layers — API request/response validation, middleware transformations, screen pop behavior, and bidirectional data sync across connected systems
• Lead SIT, E2E, UAT, regression, performance, load, and go-live testing activities across all release cycles
• Facilitate UAT readiness sessions with business stakeholders — walking through test scenarios, supporting non-technical users, and driving structured sign-off
• Own full defect lifecycle — creation, triage, prioritization, SLA tracking, root cause tagging, and trend analysis — enforcing defect governance and escalation protocols throughout
• Produce meaningful defect health reports and quality metrics summaries for program leadership and client stakeholders at every stage of the delivery

Required Qualifications

• 7+ years in QA engineering with at least 4 years of hands-on experience on Salesforce and/or AWS Connect implementations
• Led QA on at least two enterprise Salesforce multi-cloud programs managing 5+ direct QA team members
• Hands-on lead experience delivering at least one contact center and IVR telephony project using Service Cloud Voice, Amazon Connect, or comparable platforms such as Twilio, Avaya, Cisco, or Genesys
• Demonstrated ability to operate as a solo QA owner in early project phases — building the program independently before scaling the team
• Exposure to Contact Center and ITSM domains strongly preferred

Tools & Technical Skills

• Test Management & Planning: Proficient with enterprise test management tools including Jira/Xray, Azure DevOps, Zephyr Scale, TestRail, or qTest
• Defect Tracking & Governance: Strong command of Jira for end-to-end defect lifecycle management
• CI/CD & DevOps-Aware Testing: Familiarity with Jenkins, GitHub Actions, or Azure DevOps for pipeline configuration, automated test triggers, and deployment tracking. Proficient with Git-based version control — GitHub, GitLab, or Bitbucket — for managing test scripts, automation frameworks, and configuration files
• Test Automation & Performance Testing: Experience with UI automation tools for functional and regression test coverage. Proficient in API testing using Postman, REST Assured, or SoapUI. Hands-on experience with performance and load testing tools
• GenAI & Productivity Tools: Actively leverages GenAI productivity tools — Claude, Copilot, or ChatGPT — for test case generation, test data creation, and QA documentation acceleration
• Reporting & Collaboration: Confluence for QA documentation, Slack, Microsoft Teams, Google Drive and SharePoint for distributed team coordination and stakeholder communication

Soft Skills & QA Leadership

• Trusted Advisor Presence — Earns client confidence through expertise, transparency, and consistent delivery; comfortable challenging scope and requirements constructively when testability or clarity is lacking
• Radical Ownership — Takes full accountability for quality outcomes across the program; doesn’t wait to be told what to test next and never passes the problem to someone else
• Hands-On Leadership — Leads by doing; equally comfortable mentoring junior team members and personally drafting and executing test cases on the same day
• Proactive Risk Management — Anticipates quality risks, raises blockers early, and brings solutions — not just problems — to every stakeholder conversation
• Composed Under Pressure — Navigates defect escalations, client concerns, and delivery conflicts with professionalism, sound judgment, and a calm, steady presence
• Intellectually Curious — Invests time to deeply understand the business process being tested, not just the technical specification; asks the right questions before writing the first test case
• Comfortable with Ambiguity — Makes risk-based quality decisions and writes meaningful test cases even when requirements are incomplete or evolving
• Finisher Mentality — Drives every test cycle through to formal sign-off and release; not someone who starts strong and disengages before the finish line
• Clear Communicator — Articulates QA status, risks, and recommendations clearly and confidently to both technical teams and non-technical business stakeholders

Collaborative Coach — Develops junior QA team members, supports client UAT efforts, and fosters a quality-first culture across the entire program team

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

What’s it like to be a part of NeuraFlash, Part of Accenture?

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you’re one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don’t mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
• Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
• Collaboration: You have a voice here!  If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving.  Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

Dossier is a fast-growing SaaS Healthcare software company looking to solve the inefficiencies in maintaining employee competencies for health systems and hospitals.

We are looking for a bright and passionate Implementation Specialist to play a pivotal role in the growth of our company. This role is responsible for the end-to-end process of customer implementation projects, from onboarding, system configuration, to successfully leading the project through the Go-Live phase. The Implementation Specialist collaborates with internal and external cross-functional teams, engages with customers, and leverages technical and project management skills to drive successful outcomes.

Requirements

Job Responsibilities

• Take ownership of customer implementation projects from Kick-Off to Go-Live, ensuring all tasks are executed efficiently, timelines are met, project goals are achieved, and expectations are exceeded
• Create and maintain comprehensive project documentation, including project plans, status reports, and user guides, to ensure transparency and knowledge sharing
• Collaborate with customers to understand their specific requirements and objectives, translating them into appropriate product configurations
• Train customers on the use of the software, including best practices and workflow optimization
• Establish and maintain strong and effective relationships with customers, serving as the main point of contact throughout the implementation process
• Coordinate collaboratively with internal teams to meet project milestones
• Ensure a smooth transition from implementation to Customer Success
  
  

Qualifications

• Bachelor's degree - Nursing Informatics degree a PLUS
• 2+ years software implementation experience
• Prior experience in a healthcare or health IT environment strongly preferred
  
  

Skills

• Project Management
• Critical thinking and problem-solving
• Strong time management and organization
• Excellent verbal and written communication
• Empathy
• Customer Service mindset and focus
• Curiosity and self-motivation
• Confidence and resilience
  
  

Benefits

We are expanding rapidly in the US and you get the chance to start at the ground floor helping us scale! How fun is THAT?!?!

401(k), Unlimited PTO, Health Insurance and....

100% remote! You can work from ANYWHERE!

Salary Range: $50,000-$60,000 per year

Dossier is a fast-growing SaaS Healthcare software company looking to solve the inefficiencies in maintaining employee competencies for health systems and hospitals.

We are looking for a bright and passionate Implementation Specialist to play a pivotal role in the growth of our company. This role is responsible for the end-to-end process of customer implementation projects, from onboarding, system configuration, to successfully leading the project through the Go-Live phase. The Implementation Specialist collaborates with internal and external cross-functional teams, engages with customers, and leverages technical and project management skills to drive successful outcomes.

Requirements

Job Responsibilities

• Take ownership of customer implementation projects from Kick-Off to Go-Live, ensuring all tasks are executed efficiently, timelines are met, project goals are achieved, and expectations are exceeded
• Create and maintain comprehensive project documentation, including project plans, status reports, and user guides, to ensure transparency and knowledge sharing
• Collaborate with customers to understand their specific requirements and objectives, translating them into appropriate product configurations
• Train customers on the use of the software, including best practices and workflow optimization
• Establish and maintain strong and effective relationships with customers, serving as the main point of contact throughout the implementation process
• Coordinate collaboratively with internal teams to meet project milestones
• Ensure a smooth transition from implementation to Customer Success
  
  

Qualifications

• Bachelor's degree - Nursing Informatics degree a PLUS
• 2+ years software implementation experience
• Prior experience in a healthcare or health IT environment strongly preferred
  
  

Skills

• Project Management
• Critical thinking and problem-solving
• Strong time management and organization
• Excellent verbal and written communication
• Empathy
• Customer Service mindset and focus
• Curiosity and self-motivation
• Confidence and resilience
  
  

Benefits

We are expanding rapidly in the US and you get the chance to start at the ground floor helping us scale! How fun is THAT?!?!

401(k), Unlimited PTO, Health Insurance and....

100% remote! You can work from ANYWHERE!

Salary Range: $50,000-$60,000 per year

EMPLOYER IS A CONTRACTOR FOR THE U.S. GOVERNMENT. THIS POSITION WILL REQUIRE U.S. CITIZENSHIP.This position requires an active Secret Clearance. Role Description: As a Mission Manager for within the Air Force domain,...

Headquarters: Brazil
URL: http://ciandt.com

Somos especialistas em transformação tecnológica, unindo expertise humana à IA para criar soluções tech escaláveis. Com mais de 8,000 CI&Ters ao redor do mundo, já formamos parcerias com mais de 1,000 clientes durante nossos 30 anos de história. Inteligência Artificial é nossa realidade.
Importante: se você reside na Região Metropolitana de Campinas, sua presença nos escritórios da cidade será obrigatória, conforme a política de frequencia vigente.

Sobre o Programa
Estamos redesenhando a superapp de um cliente do zero: nova arquitetura de produto, nova experiência do usuário e uma nova proposta de valor integrada. Trata-se de um programa estratégico de larga escala, com múltiplas squads trabalhando em paralelo e alta visibilidade executiva.

O que você vai fazer

Você será o elo entre a estratégia do programa e a execução das squads. Seu papel é garantir que o todo faça sentido — que cada time saiba para onde está indo, o que precisa entregar e como sua peça se encaixa no grande redesign.

Na prática, isso significa:

- Liderar o programa end-to-end: estruturar e manter o roadmap integrado do redesign, identificando dependências, riscos e bloqueios entre squads antes que se tornem problemas.
- Definir e refinar milestones estratégicos: trabalhar com liderança de produto, tech e negócio para traduzir a visão do programa em objetivos claros, priorizados e alcançáveis para cada squad.
- Garantir alinhamento contínuo entre times: facilitar rituais de sincronização entre squads, promover visibilidade cruzada e atuar como árbitro de prioridades quando houver conflitos de agenda ou escopo.
- Fazer a ponte com a liderança executiva: produzir reports executivos de alta qualidade — claros, orientados a decisão e com o nível certo de detalhe para cada audiência.
- Remover impedimentos: atuar de forma proativa para destravar o que estiver atrasando as squads, seja um processo, uma dependência técnica ou uma decisão em aberto.

O que esperamos de você

- Experiência em gestão de programas ou portfólios de produto em ambientes digitais complexos, preferencialmente com múltiplas squads em paralelo.
- Capacidade de transitar com naturalidade entre o estratégico e o operacional — de uma conversa de diretoria a um refinamento de backlog.
- Habilidade para estruturar ambiguidade: transformar diretrizes amplas em objetivos concretos e critérios de sucesso mensuráveis.
- Forte comunicação, tanto em apresentações quanto em documentos escritos.
- Background em produto digital, fintechs, insurtechs ou empresas de tecnologia de grande porte é valorizado.

Localização
São Paulo – SP (modelo híbrido)

 

MidSenior LI-RW1 Nossos benefícios:
- Plano de saúde e odontológico;- Vale alimentação e refeição;- Auxílio-creche;- Licença parental estendida;- Parceria com academias e profissionais de saúde e bem-estar via Wellhub (Gympass)  TotalPass;- Participação nos Lucros e Resultados (PLR);- Seguro de Vida;- Plataforma de aprendizagem contínua (CI&T University);- Clube de descontos;- Plataforma online gratuita dedicada à promoção da saúde física, mental e bem-estar;- Curso gestante e parentalidade responsável;- Parceria com plataformas de cursos online;- Plataforma para aprendizagem de idiomas;- E muitos outros
Mais detalhes sobre os nossos benefícios aqui: https://ciandt.com/br/pt-br/carreiras
Na CI&T, a inclusão começa no primeiro contato. Se você é pessoa com deficiência, é importante apresentar o seu laudo durante o processo seletivo. Consulte quais dados são necessários conter no laudo clicando aqui. Assim, podemos garantir o suporte e as adaptações que você merece. Se ainda não tem o laudo caracterizador, não se preocupe: podemos te apoiar para obtê-lo.
Temos um time dedicado de Saúde e Bem-estar, especialistas em inclusão e grupos de afinidade que estarão com você em todas as etapas. Conte com a gente para fazer essa jornada lado a lado.

To apply: https://weworkremotely.com/remote-jobs/ci-t-job-29629-program-manager-sr-redesign-de-superapp

Headquarters: Remote - Australia
URL: http://gensler.com

Your Role

You will direct multidisciplinary design teams and specialist consultants on the industry's most influential projects. From world-class stadiums to immersive live entertainment venues, you will oversee the intersection of complex architecture and the electric energy of a live crowd.

As a Senior Design Manager at Gensler, you will lead the delivery of sports and entertainment projects, working hands‑on across all project phases from concept through completion. You act as the central point of coordination between clients and multidisciplinary teams, helping shape project strategy while maintaining momentum, quality, and alignment with client objectives.

Operating with a high degree of autonomy, you are responsible for overall project execution, including managing client relationships, coordinating consultants, contractors, and authorities, and ensuring successful outcomes. As the primary client contact, you drive communication, mentor junior team members, and uphold Gensler’s design excellence and standards throughout the life of each project.

This position will be based in Melbourne.

What You Will Do

• Lead design and project management, ensuing alignment with client goals and firm standards.
• Drive the project delivery during all phases of the project ensuring milestones and deliverables are met
• Develop and maintain project schedules, budgets, and work plans to guide successful delivery
• Lead relationships with the client, contractor, agencies, as well as engineering and specialty consultants
• Prepare and review proposals, contracts, and consultant agreements to establish clear scope and expectations.
• Track internal project financial metrics and coordinate with the accounting team on invoicing
• Participate in marketing and business development including, proposal development, and project interviews
• Manage mid-size to large project teams, assign and monitor completion of tasks
• Support mentorship of junior staff
• Oversee the coordination and document preparation for the project and provide quality assurance via review of project documentation

Your Qualifications

• 12+ years of project/design management experience in an architecture firm
• Bachelor’s Degree or higher in Architecture
• Extensive experience in all phases of architectural projects, preferrably for sport stadium, training facilities, and entertainment venues
• Ability to provide excellent client service and assure project profitability
• Desire to lead teams and to mentor junior staff
• High level of architecture competence and expertise in mixed-use developments
• High level of knowledge of state and local building codes, including accessibility
• Sustainable design experience, with a preference for hands-on LEED project participation and accreditation
• Exceptional written and verbal communication skills, with the ability to distill complex design concepts into compelling narratives for client presentations, consultant coordination, and internal team alignment
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams, and Project), AutoCAD and/or Revit

Life at Gensler

As a people-first organization, we are as committed to enjoying life as we are to delivering best-in-class design. From internal design competitions to research grants to “Well-being Week,” our offices reflect our people’s diverse interests.

We encourage every person at Gensler to lead a healthy and balanced life. We offer profit sharing and twice annual bonus opportunities.

As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.

To apply: https://weworkremotely.com/remote-jobs/gensler-design-manager-sports-entertainment-senior

Who We Are; What We Do; Where We’re Going

Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.

Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.

With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.

If you think you would be the right person to join our team working towards this goal, we would love to hear from you!

Role Overview

We are looking for an Engineering Manager to build, develop, and partner with a growing team of 5-10 ML Engineers working on AI systems that power our digital forensics capabilities. You’ll be responsible for hiring, coaching, career development, and performance; raising the bar on AI/ML craft by shaping standards, developing engineers, and building a strong community of practice across the team.

Distributed across Canada and Sweden, our MLEs work in cross-functional groups alongside Software Engineers and SDETs, and are organized around missions like Search and Enrichment rather than by technical discipline. As part of the AI Engineering leadership team, you’ll work alongside peers to build cohesion across those groups, partner with Tech Leads to shape how we approach difficult technical problems, and collaborate with Product and UX to make sure the team is solving the right problems for our users.

From building AI that investigators can trust to turn months of case work into days, to figuring out what ‘good’ looks like when users are searching for a needle in a haystack they’ve never seen before, our team works on challenging and meaningful problems. If these are the kinds of problems that interest you, then you will feel at home on this team!

What You’ll Do

• Drive operational excellence. Stay accountable for what the team ships, and continuously improve how we work by building frameworks for efficient, high-quality delivery. Protect team autonomy by bringing clarity and keeping decision making complexity low.

• Guide technical execution. Stay close enough to the technical work to ask sharp questions, spot risks, and help the team weigh trade-offs. Partner with Tech Leads to ensure complex initiatives have the right direction, and that our systems are adaptable and aligned with long-term goals.

• Coach and grow engineers on the team. Help them scope ambiguous projects, navigate tough technical trade-offs, and prepare for high-stakes conversations. Create opportunities for them to take ownership and expand their impact, and support them through clear, actionable feedback.

• Foster a culture of experimentation. Create an environment where the team can safely share and test ideas, measure results, and learn quickly from each other and our data to keep pace in a rapidly evolving space.

• Lead with context and collaboration. Work across Product, UX, and engineering leadership to align roadmap goals with team capacity and ensure the team is solving the right problems for our users.

• Nurture a high-performing, distributed team. Evolve our processes and communication patterns to enhance our distributed collaboration while maintaining a high level of trust within the team. Leverage our time zone coverage in Canada (ET/MT) and Sweden (CET) as an advantage, not a constraint to overcome.

• Drive thoughtful AI-assisted development practices. Figure out where AI development tools accelerate the team versus where they create risk, and raise our standards accordingly. Cut through the noise to determine what adds real value vs. what is only hype.

What We’re Looking For

We are looking for a leader who combines genuine passion for developing people with enough AI/ML depth to coach effectively, weigh in on technical trade-offs, and raise the bar on our practices. We care more about demonstrated impact and capabilities than whether you check every box.

• 3+ years managing or leading teams of engineers, with a track record of building healthy teams, delivering results, and coaching people through growth (regardless of title);

• Hands-on experience building applied AI/ML systems. Enough to understand what good looks like, evaluate technical judgment, and have credible conversations on technical topics with the team;

• A genuine coaching mindset. You find satisfaction in other people’s growth, give direct and useful feedback, and have coached Senior and Staff-level engineers; people who don’t need hand-holding but benefit from thoughtful partnership;

• Sound technical judgment. You can navigate complex decisions, weigh trade-offs, and help teams move toward adaptable, maintainable solutions, even when the right answer isn’t obvious;

• Strong cross-functional instincts. You communicate clearly with engineers, PMs, UX, and leadership, and understand that your job is to make the whole system work, not just to deliver features;

• Experience working effectively across distributed teams. You understand that “remote” and “distributed” are different things, and know how to build cohesion when people aren’t in the same room;

• Familiarity with AI-assisted development tools and a perspective on how to effectively integrate them into engineering workflows and team practices;

• Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field; or equivalent practical experience.

Nice to Have Skills

• Experience in high-stakes domains (security, healthcare, legal) where correctness matters;

• Experience with AI/ML in constrained deployment models (on-prem, edge, air-gapped);

• Experience building and operating scalable, distributed systems;

• Familiarity with MLOps tooling (e.g., experiment tracking, model versioning, CI/CD for ML).

Compensation & Benefits

The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you.  If the compensation structure for the role includes an incentive component (i.e. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).

784,000 - 1,250,000 (SEK) a year

Salary range (min - max)

Position Type: New position

Magnet is proud to offer benefits such as:

- Generous time off policies

- Competitive compensation

- Volunteer opportunities

- Reward and recognition programs

- Employee committees & resource groups

- Healthcare and retirement benefits

Indicators of Success

We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”.  It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have “been there, done that”.  We want to be part of your development journey, and we’ll learn as much from you as you learn from us.

How We Work

At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you’re within a comfortable travel distance to one of our offices, you’ll occasionally join us in person. How often you’ll come in depends on your department and team needs, typically ranging from weekly to monthly. These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team’s goals.

We’re excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best!

The Most Important Thing

We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences:

CARE– We care about each other and our mission to make a difference in the world.

OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect.

DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.

EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work.

Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.

Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact [email protected] should you require any accommodations.

All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment.

US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here .

Magnet does not use artificial intelligence (defined as a machine-based system that infers from input to generate outputs such as predictions, content, recommendations, or decisions) for screening, assessing, or selecting applicants. Should this practice change, we will update this disclosure accordingly.

Agility’s commercially deployed humanoids operate alongside teams in warehouses, manufacturing facilities, and distribution centers—tackling physically demanding and repetitive tasks while enabling workers to focus on higher-value work. With industry-leading safety standards and years of proven deployment data, we’re pioneering a new era of automation that enhances human potential.

About the Role

Agility Robotics is building humanoid robots at scale — and the rigor of how we develop them matters as much as the technology itself. As Senior Technical Program Manager, NPI, you will shape company-level investments by owning the end-to-end governance of how Agility takes hardware from concept through production: defining and facilitating the Product Development Process (PDP), ensuring cross-functional teams understand their role in it, driving requirements discipline at every phase, and making sure gate reviews happen on evidence, not momentum.

Reporting to the Senior Director of Program Management, you will operate within the Operations PM team as the primary owner of NPI program governance. This role is right for someone who has walked into a live, complex hardware program, built situational awareness fast, and started driving outcomes within weeks. You will need to earn credibility with engineers, hold teams accountable to deliverables, and be recognized as the face of the program.

About the Work

NPI Process Development & Phase Gate Governance

• Design and own the New Product Implementation Process that is right for Agility — from phase gate structure and entry/exit criteria through readiness reviews and formal decision records.
• Prepare and lead gate readiness assessments for leadership. These are data driven conclusions on whether the program is ready to proceed.
• Define and enforce governance cadence across programs: regular execution reviews, risk reviews, executive briefings, and rapid-resolution forums when issues escalate.  Distill updates into a simple story for Executive Leadership Team (ELT) updates.
• Maintain a decision log for every material phase gate decision — what was decided, who decided it, what alternatives were considered, and what evidence supported the call.
• Champion continuous improvement of the process itself. Drive lessons learned at each phase gate and feed them back into the process.

Requirements Definition & Cross-Functional Alignment

• Ensure requirements are defined, documented, and validated before programs advance through phase gates.
• Work with Engineering, Operations, Supply Chain, Manufacturing, and other teams as needed to surface and resolve requirement gaps early, before they become schedule or quality problems.
• Translate business and operational needs into structured requirements that program teams and technical leads can act on without coming back for clarification.
• Drive DFx requirements into the design process at the right phase.

Schedule & Risk Management

• Own and maintain the integrated program schedule across active development programs.
• Own the risk register: identification, structured assessment, response planning, and active monitoring. Know which risks are heating up before leadership asks.
• Drive formal change control — evaluate schedule and scope impact before changes are accepted and maintain full traceability.

Stakeholder Communication & Influence

• Serve as the primary voice on PDP status, phase gate readiness, and program risk to leadership.
• Establish a unified assessment and executive level update representing the state of health of the program.  Identify and highlight critical dependencies across multiple activities that have material impact to program trajectory and attainment.
• Represent PDP governance in cross-functional program reviews and leadership forums.

Process Maturity & Standards

• Identify gaps in how the NPI ramp process is understood and applied across teams and drive targeted interventions — training, documentation, tooling, or governance changes — to close them.  Execute to a Fit-for-Purpose plan that ensures cross functional orchestration as well coincident with rigorous execution.
• Build and maintain the program management playbook for the NPI ramp process at Agility: templates, gate checklists, risk frameworks, and decision tools that the organization can rely on.
• Partner with Engineering and Operations leadership to ensure the NPI process is treated as a functional requirement of the business.

About You

• 10 - 12  years of direct hands on experience working in a cross functional Technical Program Management role launching complex integrated hardware/software products in the automotive, robotics, consumer electronics, or aerospace industries
• You have significant experience managing hardware product development programs — across phase gates, EVT/DVT/PVT cycles, manufacturing readiness, and cross-functional execution — and can demonstrate a track record of programs that shipped.
• You have owned a phase gate process, not just participated in one. You know what good entry/exit criteria look like, what a credible evidence package requires, and how to hold a gate review that delivers results.
• Bachelor’s degree in Computer Science, Mechanical Engineering, Electrical Engineering, or equivalent experience. Advanced Degree preferred.
• You are comfortable owning work across different program types. NPI governance is your primary domain, but you can pick up an operational program.
• You work well and influence at all levels of the organization—from peers to VPs.
• You operate autonomously. You can absorb a complex, in-flight program environment, build your own situational awareness, and start driving outcomes from day 1.
• You influence without authority. You have held cross-functional teams accountable to process in environments where you had no direct control over their work, and you know how to do it in a way that builds credibility rather than burning it.
• You communicate clearly and precisely — in writing, in reviews, and in executive forums — and you adjust your framing based on who is in the room and what decision they need to make.
• You have direct experience in hardware-focused environments: robotics, advanced manufacturing, aerospace, defense, or complex consumer electronics. You understand how physical products are built and what makes development programs succeed or fail.

Bonus Points

• Experience with humanoid robotics, autonomous systems, or other complex multi-disciplinary hardware-software-firmware programs.
• Deep understanding of high-tech discrete manufacturing from the supply planning process to final assembly, test and pack out.  Knowledge of supplier readiness and supplier management represents a significant advantage.
• Industrial Engineering, fabrication and assembly process knowledge and electromechanical systems integration are a plus.
• Familiarity with PLM tools (Arena, Windchill, or equivalent) and its role in BOM and Configuration Change Control  across development phases.
• Experience in capacity planning, yield management, and cost optimization.
• PMP or PgMP certification, or equivalent demonstrated program management rigor.
• Experience standing up or significantly maturing a PDP or NPI process in a high growth environment.
• Experience using the Atlassian suite or equivalent tools for program tracking, project management, collaboration and documentation at scale.
• Ability to travel up to 35%, may include international supplier visits.

Location

• This is a hybrid position based out of our Salem or Fremont office.

The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to: market location, job-related knowledge, skills, and experience. This range may change based on geographical location and may be modified in the future.

Anticipated Salary Range

$166,000—$259,000 USD

In addition to base pay, our competitive total rewards package consists of the following for full-time employees:

• 401(k) Plan: Includes a 6% company match.
• Equity: Company stock options.
• Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.
• Benefit Start Date: Eligible for benefits on your first day of employment.
• Well-Being Support: Employee Assistance Program (EAP).
• Time Off:
  • Exempt Employees: Flexible, unlimited PTO and 12 company holidays, including a winter shutdown.
  • Non-Exempt Employees: 10 vacation days, paid sick leave, and 12 company holidays, including a winter shutdown, annually.
• On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.
• Parental Leave: Generous paid parental leave programs.
• Work Environment: A culture that supports flexible work arrangements.
• Growth Opportunities: Professional development and tuition reimbursement programs.
• Relocation Assistance: Provided for eligible roles.
• Annual Discretionary Bonus: Provided for eligible roles.

All of our roles are U.S.-based. Applicants must have current authorization to work in the United States.

Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment.

Agility Robotics does not accept unsolicited referrals from third-party recruiting agencies.  We prioritize direct applicants and encourage all qualified candidates to apply directly through our careers page.  If you are represented by a third party, your application may not be considered.  To ensure full consideration, please apply directly.

Apply Now: https://grnh.se/b444bbd04us

Agility’s commercially deployed humanoids operate alongside teams in warehouses, manufacturing facilities, and distribution centers—tackling physically demanding and repetitive tasks while enabling workers to focus on higher-value work. With industry-leading safety standards and years of proven deployment data, we’re pioneering a new era of automation that enhances human potential.

About the Role

Agility Robotics is building humanoid robots at scale — and the rigor of how we develop them matters as much as the technology itself. As Senior Technical Program Manager, NPI, you will shape company-level investments by owning the end-to-end governance of how Agility takes hardware from concept through production: defining and facilitating the Product Development Process (PDP), ensuring cross-functional teams understand their role in it, driving requirements discipline at every phase, and making sure gate reviews happen on evidence, not momentum.

Reporting to the Senior Director of Program Management, you will operate within the Operations PM team as the primary owner of NPI program governance. This role is right for someone who has walked into a live, complex hardware program, built situational awareness fast, and started driving outcomes within weeks. You will need to earn credibility with engineers, hold teams accountable to deliverables, and be recognized as the face of the program.

About the Work

NPI Process Development & Phase Gate Governance

• Design and own the New Product Implementation Process that is right for Agility — from phase gate structure and entry/exit criteria through readiness reviews and formal decision records.
• Prepare and lead gate readiness assessments for leadership. These are data driven conclusions on whether the program is ready to proceed.
• Define and enforce governance cadence across programs: regular execution reviews, risk reviews, executive briefings, and rapid-resolution forums when issues escalate.  Distill updates into a simple story for Executive Leadership Team (ELT) updates.
• Maintain a decision log for every material phase gate decision — what was decided, who decided it, what alternatives were considered, and what evidence supported the call.
• Champion continuous improvement of the process itself. Drive lessons learned at each phase gate and feed them back into the process.

Requirements Definition & Cross-Functional Alignment

• Ensure requirements are defined, documented, and validated before programs advance through phase gates.
• Work with Engineering, Operations, Supply Chain, Manufacturing, and other teams as needed to surface and resolve requirement gaps early, before they become schedule or quality problems.
• Translate business and operational needs into structured requirements that program teams and technical leads can act on without coming back for clarification.
• Drive DFx requirements into the design process at the right phase.

Schedule & Risk Management

• Own and maintain the integrated program schedule across active development programs.
• Own the risk register: identification, structured assessment, response planning, and active monitoring. Know which risks are heating up before leadership asks.
• Drive formal change control — evaluate schedule and scope impact before changes are accepted and maintain full traceability.

Stakeholder Communication & Influence

• Serve as the primary voice on PDP status, phase gate readiness, and program risk to leadership.
• Establish a unified assessment and executive level update representing the state of health of the program.  Identify and highlight critical dependencies across multiple activities that have material impact to program trajectory and attainment.
• Represent PDP governance in cross-functional program reviews and leadership forums.

Process Maturity & Standards

• Identify gaps in how the NPI ramp process is understood and applied across teams and drive targeted interventions — training, documentation, tooling, or governance changes — to close them.  Execute to a Fit-for-Purpose plan that ensures cross functional orchestration as well coincident with rigorous execution.
• Build and maintain the program management playbook for the NPI ramp process at Agility: templates, gate checklists, risk frameworks, and decision tools that the organization can rely on.
• Partner with Engineering and Operations leadership to ensure the NPI process is treated as a functional requirement of the business.

About You

• 10 - 12  years of direct hands on experience working in a cross functional Technical Program Management role launching complex integrated hardware/software products in the automotive, robotics, consumer electronics, or aerospace industries
• You have significant experience managing hardware product development programs — across phase gates, EVT/DVT/PVT cycles, manufacturing readiness, and cross-functional execution — and can demonstrate a track record of programs that shipped.
• You have owned a phase gate process, not just participated in one. You know what good entry/exit criteria look like, what a credible evidence package requires, and how to hold a gate review that delivers results.
• Bachelor’s degree in Computer Science, Mechanical Engineering, Electrical Engineering, or equivalent experience. Advanced Degree preferred.
• You are comfortable owning work across different program types. NPI governance is your primary domain, but you can pick up an operational program.
• You work well and influence at all levels of the organization—from peers to VPs.
• You operate autonomously. You can absorb a complex, in-flight program environment, build your own situational awareness, and start driving outcomes from day 1.
• You influence without authority. You have held cross-functional teams accountable to process in environments where you had no direct control over their work, and you know how to do it in a way that builds credibility rather than burning it.
• You communicate clearly and precisely — in writing, in reviews, and in executive forums — and you adjust your framing based on who is in the room and what decision they need to make.
• You have direct experience in hardware-focused environments: robotics, advanced manufacturing, aerospace, defense, or complex consumer electronics. You understand how physical products are built and what makes development programs succeed or fail.

Bonus Points

• Experience with humanoid robotics, autonomous systems, or other complex multi-disciplinary hardware-software-firmware programs.
• Deep understanding of high-tech discrete manufacturing from the supply planning process to final assembly, test and pack out.  Knowledge of supplier readiness and supplier management represents a significant advantage.
• Industrial Engineering, fabrication and assembly process knowledge and electromechanical systems integration are a plus.
• Familiarity with PLM tools (Arena, Windchill, or equivalent) and its role in BOM and Configuration Change Control  across development phases.
• Experience in capacity planning, yield management, and cost optimization.
• PMP or PgMP certification, or equivalent demonstrated program management rigor.
• Experience standing up or significantly maturing a PDP or NPI process in a high growth environment.
• Experience using the Atlassian suite or equivalent tools for program tracking, project management, collaboration and documentation at scale.
• Ability to travel up to 35%, may include international supplier visits.

Location

• This is a hybrid position based out of our Salem or Fremont office.

The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to: market location, job-related knowledge, skills, and experience. This range may change based on geographical location and may be modified in the future.

Anticipated Salary Range

$166,000—$259,000 USD

In addition to base pay, our competitive total rewards package consists of the following for full-time employees:

• 401(k) Plan: Includes a 6% company match.
• Equity: Company stock options.
• Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.
• Benefit Start Date: Eligible for benefits on your first day of employment.
• Well-Being Support: Employee Assistance Program (EAP).
• Time Off:
  • Exempt Employees: Flexible, unlimited PTO and 12 company holidays, including a winter shutdown.
  • Non-Exempt Employees: 10 vacation days, paid sick leave, and 12 company holidays, including a winter shutdown, annually.
• On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.
• Parental Leave: Generous paid parental leave programs.
• Work Environment: A culture that supports flexible work arrangements.
• Growth Opportunities: Professional development and tuition reimbursement programs.
• Relocation Assistance: Provided for eligible roles.
• Annual Discretionary Bonus: Provided for eligible roles.

All of our roles are U.S.-based. Applicants must have current authorization to work in the United States.

Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment.

Agility Robotics does not accept unsolicited referrals from third-party recruiting agencies.  We prioritize direct applicants and encourage all qualified candidates to apply directly through our careers page.  If you are represented by a third party, your application may not be considered.  To ensure full consideration, please apply directly.

Apply Now: https://grnh.se/b444bbd04us

About Reactivate ☀️

Reactivate, an Invenergy company, is a mission-driven organization that develops, owns, and operates renewable energy solutions that are designed to improve quality of life for communities, with a focus on meaningful benefits for working-class people across the country. Focus areas include community solar, commercial & industrial solar, small utility-scale solar, energy storage, and EV charging projects. By delivering economic development and energy resiliency with renewable energy solutions, Reactivate provides energy cost savings, job opportunities, workforce training, and opportunities for businesses, while creating positive social and environmental impact.

Reactivate was founded by Invenergy and Lafayette Square.

To learn more, visit us at www.reactivate.com.

We are thrilled to become ✨ Great Place to Work Certified✨! The Great Place to Work Certification is the most definitive “ employer-of-choice” recognition that companies aspire to achieve. It is the only recognition based entirely on what employees report about their workplace experience - specifically, how consistently they experience a high-trust workplace. Great Place to Work Certification is recognized worldwide by employees and employers alike and is the global benchmark for identifying and recognizing outstanding employee experience. Every year, more than 10,000 companies across 60 countries apply to get Great Place to Work Certified.

The Senior Engineering Manager will lead our engineering team in the development and execution of distributed generation solar and storage projects including but not limited to commercial & industrial, small-scale utility, community solar and landfill. This role involves managing a team of engineers and overseeing end-to-end technical design and engineering processes and supporting construction management

Responsibilities ⚙️

Management

• Conduct performance assessments to provide feedback, promote individual growth and ensure alignment with organization goals
• Collaborate with the Vice President, EPC to strategically manage resource allocation
• Oversee daily team workflows by facilitating capacity building and deliver targeted training initiatives to drive team efficiency

Technical Evaluation

• Analyze site parameters, interconnection studies and customer loads to determine optimal system sizing and configuration
• Conduct shading analysis, structural assessments and electrical reviews to inform equipment selection and layout
• Model proposed designs in PVsyst or similar tools to predict energy products and economic performance
• Select appropriate technologies for projects, including modules, inverters, racking and system balance

Design Execution

• Lead the engineering team in creating permit/construction drawing sets that meet codes and client standards
• Direct internal and external resources to produce comprehensive construction documentation packages
• Manage relationships with third-party engineering firms to ensure quality deliverables
• Specify electrical protection, monitoring, and control schemes to meet utility and grid stability requirements.
• Develop equipment specifications, bills of materials, and detailed scopes of work for procurement and construction
• Coordinate technical reviews and secure permit approvals from relevant authorities
• Review detailed civil, structural, and electrical engineering design packages for compliance with technical specifications
• Stay updated on advancements in PV modules, inverters, racking, and energy storage technologies

Construction Support (in coordination with Construction Project Management team)

• Provide technical supervision to contractors during system installations to ensure adherence to plans
• Collaborate with EPC contractors through procurement, construction, and commissioning phases
• Review shop drawings, inspect deliveries, and witness factory testing as needed.
• Oversee punch list inspections, testing, and commissioning of systems before final approval
• Compile as-built drawings, operations manuals, warranty documentation, and other project closeout materials
• Respond to contractor RFIs, participate in construction meetings, and review QA/QC documentation
• Conduct site visits to evaluate constructability and support construction progress

Requirements 🎓

• Bachelor’s degree in Engineering (Mechanical, Electrical, Civil)
• 5 - 8+ years of experience in engineering in the renewables industry, with at least 3 years in a leadership/management role
• Expertise in solar plant equipment, including PV modules, racking systems, inverters and electrical balance of plants
• Expertise in NEC codes a plus
• NABCEP, PV Installation Professional Certification a plus
• Experience reviewing civil, structural, or electrical engineering design packages
• Proficiency with PVSyst, System Advisory Model (SAM) programs, AutoCAD, PVcase, ArcGIS, Helioscope, and Aurora Solar is a plus
• Experience managing third-party due diligence studies and energy production estimates
• Ability to multi-task and manage deliverables for multiple projects at a time
• Excellent organizational, interpersonal, time management, and problem-solving skills
• Travel required up to 20%
• Eligible to work in the United States without the need for employer visa sponsorship now or in the future

The annual base salary for this position is $140,000 – $180,000. Reactivate considers several factors when determining base pay offers such as (but not limited to) scope and responsibility of the role, candidate’s work experience and/or education, training and certifications among other key skills at the time of offer.

Why Reactivate ⚡

To support our incredible team and their families beyond the workplace, Reactivate provides an outstanding benefits package effective day one of employment. In addition to medical benefits, 401(k) options, professional development opportunities and a competitive paid time off policy, we allow work flexibility to contribute to a valuable work-life balance.

At Reactivate, we build our teams, cultivate our leaders, and foster an environment where everyone feels valued, respected, and empowered to be their authentic selves. These values are at the core of our organization, strengthening our team and fueling innovation and progress

We strive to create workplaces that reflect the communities we serve, and we believe that our differences enable us to be a better team. We are not just looking for a culture fit — we are looking for a culture add. If you’re looking for a career where your unique talents are celebrated, your voice is heard, and your contributions make an impact, Reactivate is the place for you.

➡️Upon submission, we want to empower you to record your name via the Name Pronunciation Tool so that our hiring team can ensure they are pronouncing your name correctly and that you feel properly acknowledged.

Reactivate is proud to be an equal opportunity employer. All employment decisions at Reactivate are based on business needs, job requirements and individual qualifications, without regard to, race, religion, color, national origin, sexual orientation, sex (including pregnancy), age, gender identity or expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics

🚨By submitting an application, you acknowledge that we may disclose the contents of your application with certain of our third-party applicant tracking systems including, without limitation, Greenhouse’s applicant tracking system, and you expressly consent to such disclosure.

Who We Are; What We Do; Where We’re Going

Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries.

Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security.

With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You’ll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity.

If you think you would be the right person to join our team working towards this goal, we would love to hear from you!

Role Overview

We are looking for an Engineering Manager to build, develop, and partner with a growing team of 5-10 ML Engineers working on AI systems that power our digital forensics capabilities. You’ll be responsible for hiring, coaching, career development, and performance; raising the bar on AI/ML craft by shaping standards, developing engineers, and building a strong community of practice across the team.

Distributed across Canada and Sweden, our MLEs work in cross-functional groups alongside Software Engineers and SDETs, and are organized around missions like Search and Enrichment rather than by technical discipline. As part of the AI Engineering leadership team, you’ll work alongside peers to build cohesion across those groups, partner with Tech Leads to shape how we approach difficult technical problems, and collaborate with Product and UX to make sure the team is solving the right problems for our users.

From building AI that investigators can trust to turn months of case work into days, to figuring out what ‘good’ looks like when users are searching for a needle in a haystack they’ve never seen before, our team works on challenging and meaningful problems. If these are the kinds of problems that interest you, then you will feel at home on this team!

What You’ll Do

• Drive operational excellence. Stay accountable for what the team ships, and continuously improve how we work by building frameworks for efficient, high-quality delivery. Protect team autonomy by bringing clarity and keeping decision making complexity low.

• Guide technical execution. Stay close enough to the technical work to ask sharp questions, spot risks, and help the team weigh trade-offs. Partner with Tech Leads to ensure complex initiatives have the right direction, and that our systems are adaptable and aligned with long-term goals.

• Coach and grow engineers on the team. Help them scope ambiguous projects, navigate tough technical trade-offs, and prepare for high-stakes conversations. Create opportunities for them to take ownership and expand their impact, and support them through clear, actionable feedback.

• Foster a culture of experimentation. Create an environment where the team can safely share and test ideas, measure results, and learn quickly from each other and our data to keep pace in a rapidly evolving space.

• Lead with context and collaboration. Work across Product, UX, and engineering leadership to align roadmap goals with team capacity and ensure the team is solving the right problems for our users.

• Nurture a high-performing, distributed team. Evolve our processes and communication patterns to enhance our distributed collaboration while maintaining a high level of trust within the team. Leverage our time zone coverage in Canada (ET/MT) and Sweden (CET) as an advantage, not a constraint to overcome.

• Drive thoughtful AI-assisted development practices. Figure out where AI development tools accelerate the team versus where they create risk, and raise our standards accordingly. Cut through the noise to determine what adds real value vs. what is only hype.

What We’re Looking For

We are looking for a leader who combines genuine passion for developing people with enough AI/ML depth to coach effectively, weigh in on technical trade-offs, and raise the bar on our practices. We care more about demonstrated impact and capabilities than whether you check every box.

• 3+ years managing or leading teams of engineers, with a track record of building healthy teams, delivering results, and coaching people through growth (regardless of title);

• Hands-on experience building applied AI/ML systems. Enough to understand what good looks like, evaluate technical judgment, and have credible conversations on technical topics with the team;

• A genuine coaching mindset. You find satisfaction in other people’s growth, give direct and useful feedback, and have coached Senior and Staff-level engineers; people who don’t need hand-holding but benefit from thoughtful partnership;

• Sound technical judgment. You can navigate complex decisions, weigh trade-offs, and help teams move toward adaptable, maintainable solutions, even when the right answer isn’t obvious;

• Strong cross-functional instincts. You communicate clearly with engineers, PMs, UX, and leadership, and understand that your job is to make the whole system work, not just to deliver features;

• Experience working effectively across distributed teams. You understand that “remote” and “distributed” are different things, and know how to build cohesion when people aren’t in the same room;

• Familiarity with AI-assisted development tools and a perspective on how to effectively integrate them into engineering workflows and team practices;

• Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field; or equivalent practical experience.

Nice to Have Skills

• Experience in high-stakes domains (security, healthcare, legal) where correctness matters;

• Experience with AI/ML in constrained deployment models (on-prem, edge, air-gapped);

• Experience building and operating scalable, distributed systems;

• Familiarity with MLOps tooling (e.g., experiment tracking, model versioning, CI/CD for ML).

Compensation & Benefits

The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you.  If the compensation structure for the role includes an incentive component (i.e. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).

784,000 - 1,250,000 (SEK) a year

Salary range (min - max)

Position Type: New position

Magnet is proud to offer benefits such as:

- Generous time off policies

- Competitive compensation

- Volunteer opportunities

- Reward and recognition programs

- Employee committees & resource groups

- Healthcare and retirement benefits

Indicators of Success

We’re looking for someone who checks off most, but not all, of the boxes listed in “skills and experiences”.  It’s more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have “been there, done that”.  We want to be part of your development journey, and we’ll learn as much from you as you learn from us.

How We Work

At Magnet Forensics, we take a hybrid-flexible approach to support your productivity and work-life balance. If you’re within a comfortable travel distance to one of our offices, you’ll occasionally join us in person. How often you’ll come in depends on your department and team needs, typically ranging from weekly to monthly. These in-person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team’s goals.

We’re excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best!

The Most Important Thing

We’re looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences:

CARE– We care about each other and our mission to make a difference in the world.

OWN – We are accountable for our results – while never forgetting to act with integrity, empathy, and respect.

DEDICATE – We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.

EVOLVE – We are constantly innovating and exploring new ways to work together to make an impact with our work.

Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you’re interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyways.

Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact [email protected] should you require any accommodations.

All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position’s job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment.

US Applicants: Magnet Forensics participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here .

Magnet does not use artificial intelligence (defined as a machine-based system that infers from input to generate outputs such as predictions, content, recommendations, or decisions) for screening, assessing, or selecting applicants. Should this practice change, we will update this disclosure accordingly.

About the RoleWe are looking for two Senior Project Managers to lead and support the planning, execution, and delivery of key streams within a large-scale financial infrastructure initiative at a top-tier global bank.

About the CompanyThe company is a nationally recognized design-build and construction firm specializing in complex industrial, manufacturing, mission critical, and heavy commercial projects across the United States.

Somos um dos maiores bancos privados do Brasil, conforme o ranking do Banco Central. E temos muito orgulho em dizer que, pelo segundo ano consecutivo, fomos reconhecidos como a melhor instituição financeira para trabalhar no Brasil, segundo o ranking da GPTW 2025! Também recebemos o selo de Diversidade na categoria Mulher, reforçando nosso compromisso com a equidade.  

Nossa cultura acontece de verdade: sendo simples, corretos, parceiros e corajosos. Valorizamos as relações, a inovação e um ambiente leve, cada vez mais colaborativo e com intencionalidade no avanço da diversidade e inclusão.

Estamos em constante evolução e construímos #parcerias de sucesso para entregarmos nosso propósito de tornar mais tranquila a vida financeira de pessoas e empresas. 

Se identificou? Então venha trabalhar com a gente! 

Responsabilidades:

• Atuar na evolução da maturidade ágil e performance das tribos, contribuindo para a estruturação e acompanhamento de ciclos de execução, por meio
  de análise de dados, organização das iniciativas e promoção de melhoria contínua


• Apoiar a estruturação de planos de execução, contribuindo com definição de metas, indicadores e organização das ações;


• Coletar, analisar e consolidar dados para apoiar diagnósticos e tomadas de decisão;


• Acompanhar a evolução das iniciativas das tribos, promovendo visibilidade, organização e consistência na execução;


• Monitorar indicadores de performance, apoiando a identificação de desvios e oportunidades de melhoria;


• Apoiar a geração de insights a partir de dados, contribuindo para a melhoria contínua da performance das tribos


• Atuar no follow-up das ações, apoiando na identificação de impedimentos e na evolução contínua das entregas;


• Apoiar o desdobramento dos OKRs, garantindo conexão com as iniciativas e clareza dos resultados esperados;


• Contribuir para a evolução da maturidade ágil das tribos, promovendo boas práticas e consistência na operação;

Requisitos:

• Visão sistêmica, com capacidade de conectar negócio, tecnologia e agilidade no contexto de execução;


• Perfil hands-on, com forte foco em análise de dados, organização e acompanhamento de iniciativas;


• Experiência sólida com atuação em times ágeis;


• Conhecimento de processos de discovery e upstream;


• Experiência com indicadores de performance, métricas de fluxo e análise de dados para suporte à tomada de decisão;


• Experiência com desdobramento de OKRs para níveis táticos e acompanhamento de resultados;


• Experiência na identificação de oportunidades de melhoria contínua, a partir da análise de dados e acompanhamento da execução;


• Boa comunicação e habilidade de articulação com diferentes stakeholders, garantindo visibilidade e alinhamento

Diversidade e inclusão 

O BV atua intencionalmente em prol da aceleração da equidade e representatividade no mercado financeiro, respeitando e apoiando a diversidade em toda sua pluralidade e interseccionalidade, garantindo uma transformação social positiva. 

 

Por isso, convidamos pessoas negras, mulheres, profissionais com deficiência, comunidade LGBTQIA+ e pessoas de qualquer idade a conhecerem a gente um pouco mais e a se inscreverem nesta vaga. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

The Americas Director, Program Management is personally responsible and accountable for all services and support aspects for major accounts - acting as a single point of contact for the customer. This includes implementation, rollout, and delivery of products and services as well as business development and generating new business jointly with the sales team.

The Director is also responsible for the performance of the project management community, working closely with the Service’s Director to ensure delivery as per agreed KPIs and practices.

General Roles and Responsibilities

• Define and govern project implementation methodology, quality standards, control / governance and continuous improvement for delivered projects and practices
• Full ownership & accountability of projects (Day 1)
• Supporting Service’s Director in developing, building and maintaining effective and highly efficient project management team and drive multi-million revenue targets
• Oversee several accounts projects from managerial perspective, as well as personally manage projects as individual contributor
• Closely working with sales, R&D, Project Managers and cloud teams for the delivery and successful completion of projects and activities
• Responsible for customer satisfaction and transaction survey results conducted for project management community
• Defining project goals and delivery plans, KPIs for project managers and objectives
• Initial point of contact and escalation, directly responsible for the rollout/delivery of products, services and production
• Directly responsible for improving and maintaining long-term customer satisfaction goals
• Develop and maintain positive and productive long term working relationship with customer’s business and operations managers, as trusted advisor
• Work jointly with sales to promote and expand sales of NiCE solutions, as well as value added services such as training and consulting
• Provide guidance to other PMs while working with the assigned major account
• Identify, drive / executive continuous improvement initiatives that bring us long term positive impact for Major Account Program
• Serve as an escalation point for the customer

Requirements

• At least eight to ten years of account & customer management experience

• At least three years of management experience

• Knowledge of both theoretical and practical aspects of project management

  • PMI Certification is an asset

• Contact Center industry background (Avaya, Cisco) and strong technical orientation

• Software / solution deployment projects delivery experience in the IT world

• Experience working in multi-culture environment, serving regional and global customers

• Bachelor or Masters degree in IT management or Business preferred

Competencies

• Customer Management

  • Excellent communication and presentation skills, mainly with executives
  • Understand the client business and technical environment – be a business enabler
  • Able to identify potential challenges, mitigate risks and manage escalations

• Account Management

  • Strategic – be able to anticipate down the road initiatives with clients
  • Good business and financial understanding
  • Lead team and processes on time-on budget-on quality

• Leadership and management

  • Ability to develop, drive, and contribute in a high performance team
  • Ability to manage a team in matrix environment
  • Ability to partner, align and coordinate with the sales team.

Key Success Factors

• Delivery performance
• Customer Satisfaction – internal and external
• Business growth; new services booking and reoccurring revenue
• Optimization of P&L

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.