Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We’re building an AI-native culture where technology and talent are unstoppable together. And we’re just getting started.

Join us to put AI to work for people.

.

Job Description

The Sr. Manager, Management Consulting will be responsible for developing and maintaining senior executive relationships across 2–3 accounts while coaching and mentoring a team of Success Architects. The primary objective is to drive measurable customer outcomes that accelerate product adoption, support renewals, and create expansion opportunities for ServiceNow.

What you get to do in this role:

• Manage a team of 2–4 Success Architects, providing day-to-day coaching, guidance, and professional development support
• Build and sustain strong relationships with VP- and C-level stakeholders across assigned accounts, as well as with key ecosystem partners
• Support 2–3 large enterprise accounts, developing a deep understanding of each client’s business objectives and translating them into actionable customer roadmaps
• Define, track, and communicate business value realization, including benchmarking against agreed customer outcomes
• Execute co-delivery models in alignment with ServiceNow best practices, ensuring consistent quality and client satisfaction
• Develop and implement implementation strategies that accelerate time to value for customers
• Establish account delivery governance frameworks and operating models in partnership with internal stakeholders
• Contribute to thought leadership on how advisory, expert services, and co-delivery models can be continuously improved
• Deliver high customer satisfaction scores, quality assurance standards, and profitability targets across your assigned portfolio

Qualifications

To be successful in this role you have:

• Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving — including use of AI-powered tools, workflow automation, AI-driven analytics, or evaluating AI’s impact on your function or industry
• Minimum 5 years in a management consulting or customer success leadership role at a high-performing consulting firm or equivalent, with a focus on technology-enabled transformation (Digital / SaaS / Enterprise Software)
• Demonstrated experience leading and developing a team of individual contributors in a client-facing environment
• Proven track record of driving outcomes at Fortune 500–1000 accounts
• Strong understanding of the drivers and imperatives behind digital transformation across industries
• Solid depth in digital transformation design, professional services implementation, and ongoing management of strong team
• Functional expertise in at least two industry verticals, with working knowledge of one or two additional industries
• Experience in middle and back office functions, including Project Accounting in IT, HR, and GBS transformation
• Ability to develop trusted relationships with VP- and Director-level business and technology leaders (CIO, CFO, CHRO office)
• Track record of identifying business challenges and partnering with clients as a key member of the account team to solve them
• Experience collaborating with internal account functions and external partners, including consultancies, technology implementation firms, Big 4, and GSIs
• 3+ years of large program experience, including multi-tracked programs and organizational change management (OCM)
• Familiarity with one or more ServiceNow product suites
• Demonstrated ability to meet or exceed customer KPIs while contributing to account expansion and renewal goals

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. .

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We’re building an AI-native culture where technology and talent are unstoppable together. And we’re just getting started.

Join us to put AI to work for people.

.

Job Description

The Sr. Manager, Management Consulting will be responsible for developing and maintaining senior executive relationships across 2–3 accounts while coaching and mentoring a team of Success Architects. The primary objective is to drive measurable customer outcomes that accelerate product adoption, support renewals, and create expansion opportunities for ServiceNow.

What you get to do in this role:

• Manage a team of 2–4 Success Architects, providing day-to-day coaching, guidance, and professional development support
• Build and sustain strong relationships with VP- and C-level stakeholders across assigned accounts, as well as with key ecosystem partners
• Support 2–3 large enterprise accounts, developing a deep understanding of each client’s business objectives and translating them into actionable customer roadmaps
• Define, track, and communicate business value realization, including benchmarking against agreed customer outcomes
• Execute co-delivery models in alignment with ServiceNow best practices, ensuring consistent quality and client satisfaction
• Develop and implement implementation strategies that accelerate time to value for customers
• Establish account delivery governance frameworks and operating models in partnership with internal stakeholders
• Contribute to thought leadership on how advisory, expert services, and co-delivery models can be continuously improved
• Deliver high customer satisfaction scores, quality assurance standards, and profitability targets across your assigned portfolio

Qualifications

To be successful in this role you have:

• Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving — including use of AI-powered tools, workflow automation, AI-driven analytics, or evaluating AI’s impact on your function or industry
• Minimum 5 years in a management consulting or customer success leadership role at a high-performing consulting firm or equivalent, with a focus on technology-enabled transformation (Digital / SaaS / Enterprise Software)
• Demonstrated experience leading and developing a team of individual contributors in a client-facing environment
• Proven track record of driving outcomes at Fortune 500–1000 accounts
• Strong understanding of the drivers and imperatives behind digital transformation across industries
• Solid depth in digital transformation design, professional services implementation, and ongoing management of strong team
• Functional expertise in at least two industry verticals, with working knowledge of one or two additional industries
• Experience in middle and back office functions, including Project Accounting in IT, HR, and GBS transformation
• Ability to develop trusted relationships with VP- and Director-level business and technology leaders (CIO, CFO, CHRO office)
• Track record of identifying business challenges and partnering with clients as a key member of the account team to solve them
• Experience collaborating with internal account functions and external partners, including consultancies, technology implementation firms, Big 4, and GSIs
• 3+ years of large program experience, including multi-tracked programs and organizational change management (OCM)
• Familiarity with one or more ServiceNow product suites
• Demonstrated ability to meet or exceed customer KPIs while contributing to account expansion and renewal goals

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. .

Why NeuraFlash, Part of Accenture:

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you’re developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.

We’re looking for a senior, hands-on QA Lead Consultant to own end-to-end quality strategy for a large, multi-stream Salesforce and AWS Connect program. You’ll serve as the quality gatekeeper across functional, SIT, E2E, UAT, regression, performance, load and go-live activities — while equally comfortable stepping in as a hands-on contributor — leading by example, not just by direction.

You’ll lead quality across multi-cloud Salesforce solutions (Sales, Service, Revenue, Experience Cloud, Field Service, Digital Experience, Service Cloud Voice, etc.) and AWS Connect contact center implementations, including IVR telephony, enterprise integrations, and GenAI/Agentic AI features.

Key Responsibilities

QA Strategy & Leadership

• Independently define and stand up the QA program from scratch — QA charter, tool setup, test strategy, quality gates, and release readiness criteria — without waiting for direction
• Serve as the single QA point of contact for clients, program managers, and technical leads simultaneously, acting as a trusted quality advisor with a seat at the program table
• Lead and mentor QA teams of 5+ members while seamlessly stepping in as a hands-on contributor when the project demands it — leading by example, not just by direction
• Own QA program management end-to-end — resource planning, risk management, defect governance, cross-functional coordination, and stakeholder reporting
• Proactively maintain live QA dashboards and independently prepare QA status reports for weekly program reviews, steering committees, and go/no-go decisions — without being asked
• Define and track quality KPIs — defect escape rate, test coverage, automation ROI, and cycle time — raising risks and blockers before they become program issues
• Coordinate environment and release strategy — managing sandbox and staging environments, collaborating with DevOps/release teams on deployment schedules, change sets, and testing windows
• Lead go-live readiness assessments — compiling test completion metrics, open defect risk summaries, and formal sign-off documentation
• Own hypercare QA support post-launch — triaging production issues, coordinating hotfix validation, and maintaining a known issues log with clear severity assessments communicated to stakeholders
• Apply sampling strategies, accuracy benchmarking, and prompt regression testing to validate LLM-powered and Agentic AI features; leverage GenAI tools to accelerate test case generation, documentation, and overall QA productivity

Test Design & Execution

• Independently author detailed, scenario-based test cases and traceability matrices mapped to SOW scope — covering functional, integration, regression, performance, and UAT cycles across all workstreams
• Write thorough negative, boundary, and edge case scenarios across complex multi-cloud and contact center workflows — not just happy path coverage
• Lead exploratory testing for complex and ambiguous workflows, applying risk-based judgment to prioritize coverage where business impact is highest
• Validate platform configurations, business rules, routing logic, automation workflows, integration touchpoints, and data flows across the full solution stack
• Own end-to-end testing of integration layers — API request/response validation, middleware transformations, screen pop behavior, and bidirectional data sync across connected systems
• Lead SIT, E2E, UAT, regression, performance, load, and go-live testing activities across all release cycles
• Facilitate UAT readiness sessions with business stakeholders — walking through test scenarios, supporting non-technical users, and driving structured sign-off
• Own full defect lifecycle — creation, triage, prioritization, SLA tracking, root cause tagging, and trend analysis — enforcing defect governance and escalation protocols throughout
• Produce meaningful defect health reports and quality metrics summaries for program leadership and client stakeholders at every stage of the delivery

Required Qualifications

• 7+ years in QA engineering with at least 4 years of hands-on experience on Salesforce and/or AWS Connect implementations
• Led QA on at least two enterprise Salesforce multi-cloud programs managing 5+ direct QA team members
• Hands-on lead experience delivering at least one contact center and IVR telephony project using Service Cloud Voice, Amazon Connect, or comparable platforms such as Twilio, Avaya, Cisco, or Genesys
• Demonstrated ability to operate as a solo QA owner in early project phases — building the program independently before scaling the team
• Exposure to Contact Center and ITSM domains strongly preferred

Tools & Technical Skills

• Test Management & Planning: Proficient with enterprise test management tools including Jira/Xray, Azure DevOps, Zephyr Scale, TestRail, or qTest
• Defect Tracking & Governance: Strong command of Jira for end-to-end defect lifecycle management
• CI/CD & DevOps-Aware Testing: Familiarity with Jenkins, GitHub Actions, or Azure DevOps for pipeline configuration, automated test triggers, and deployment tracking. Proficient with Git-based version control — GitHub, GitLab, or Bitbucket — for managing test scripts, automation frameworks, and configuration files
• Test Automation & Performance Testing: Experience with UI automation tools for functional and regression test coverage. Proficient in API testing using Postman, REST Assured, or SoapUI. Hands-on experience with performance and load testing tools
• GenAI & Productivity Tools: Actively leverages GenAI productivity tools — Claude, Copilot, or ChatGPT — for test case generation, test data creation, and QA documentation acceleration
• Reporting & Collaboration: Confluence for QA documentation, Slack, Microsoft Teams, Google Drive and SharePoint for distributed team coordination and stakeholder communication

Soft Skills & QA Leadership

• Trusted Advisor Presence — Earns client confidence through expertise, transparency, and consistent delivery; comfortable challenging scope and requirements constructively when testability or clarity is lacking
• Radical Ownership — Takes full accountability for quality outcomes across the program; doesn’t wait to be told what to test next and never passes the problem to someone else
• Hands-On Leadership — Leads by doing; equally comfortable mentoring junior team members and personally drafting and executing test cases on the same day
• Proactive Risk Management — Anticipates quality risks, raises blockers early, and brings solutions — not just problems — to every stakeholder conversation
• Composed Under Pressure — Navigates defect escalations, client concerns, and delivery conflicts with professionalism, sound judgment, and a calm, steady presence
• Intellectually Curious — Invests time to deeply understand the business process being tested, not just the technical specification; asks the right questions before writing the first test case
• Comfortable with Ambiguity — Makes risk-based quality decisions and writes meaningful test cases even when requirements are incomplete or evolving
• Finisher Mentality — Drives every test cycle through to formal sign-off and release; not someone who starts strong and disengages before the finish line
• Clear Communicator — Articulates QA status, risks, and recommendations clearly and confidently to both technical teams and non-technical business stakeholders

Collaborative Coach — Develops junior QA team members, supports client UAT efforts, and fosters a quality-first culture across the entire program team

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

What’s it like to be a part of NeuraFlash, Part of Accenture?

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you’re one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don’t mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
• Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
• Collaboration: You have a voice here!  If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving.  Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

Headquarters: Brazil
URL: http://ciandt.com

Somos especialistas em transformação tecnológica, unindo expertise humana à IA para criar soluções tech escaláveis. Com mais de 8,000 CI&Ters ao redor do mundo, já formamos parcerias com mais de 1,000 clientes durante nossos 30 anos de história. Inteligência Artificial é nossa realidade.
Importante: se você reside na Região Metropolitana de Campinas, sua presença nos escritórios da cidade será obrigatória, conforme a política de frequencia vigente.

Sobre o Programa
Estamos redesenhando a superapp de um cliente do zero: nova arquitetura de produto, nova experiência do usuário e uma nova proposta de valor integrada. Trata-se de um programa estratégico de larga escala, com múltiplas squads trabalhando em paralelo e alta visibilidade executiva.

O que você vai fazer

Você será o elo entre a estratégia do programa e a execução das squads. Seu papel é garantir que o todo faça sentido — que cada time saiba para onde está indo, o que precisa entregar e como sua peça se encaixa no grande redesign.

Na prática, isso significa:

- Liderar o programa end-to-end: estruturar e manter o roadmap integrado do redesign, identificando dependências, riscos e bloqueios entre squads antes que se tornem problemas.
- Definir e refinar milestones estratégicos: trabalhar com liderança de produto, tech e negócio para traduzir a visão do programa em objetivos claros, priorizados e alcançáveis para cada squad.
- Garantir alinhamento contínuo entre times: facilitar rituais de sincronização entre squads, promover visibilidade cruzada e atuar como árbitro de prioridades quando houver conflitos de agenda ou escopo.
- Fazer a ponte com a liderança executiva: produzir reports executivos de alta qualidade — claros, orientados a decisão e com o nível certo de detalhe para cada audiência.
- Remover impedimentos: atuar de forma proativa para destravar o que estiver atrasando as squads, seja um processo, uma dependência técnica ou uma decisão em aberto.

O que esperamos de você

- Experiência em gestão de programas ou portfólios de produto em ambientes digitais complexos, preferencialmente com múltiplas squads em paralelo.
- Capacidade de transitar com naturalidade entre o estratégico e o operacional — de uma conversa de diretoria a um refinamento de backlog.
- Habilidade para estruturar ambiguidade: transformar diretrizes amplas em objetivos concretos e critérios de sucesso mensuráveis.
- Forte comunicação, tanto em apresentações quanto em documentos escritos.
- Background em produto digital, fintechs, insurtechs ou empresas de tecnologia de grande porte é valorizado.

Localização
São Paulo – SP (modelo híbrido)

 

MidSenior LI-RW1 Nossos benefícios:
- Plano de saúde e odontológico;- Vale alimentação e refeição;- Auxílio-creche;- Licença parental estendida;- Parceria com academias e profissionais de saúde e bem-estar via Wellhub (Gympass)  TotalPass;- Participação nos Lucros e Resultados (PLR);- Seguro de Vida;- Plataforma de aprendizagem contínua (CI&T University);- Clube de descontos;- Plataforma online gratuita dedicada à promoção da saúde física, mental e bem-estar;- Curso gestante e parentalidade responsável;- Parceria com plataformas de cursos online;- Plataforma para aprendizagem de idiomas;- E muitos outros
Mais detalhes sobre os nossos benefícios aqui: https://ciandt.com/br/pt-br/carreiras
Na CI&T, a inclusão começa no primeiro contato. Se você é pessoa com deficiência, é importante apresentar o seu laudo durante o processo seletivo. Consulte quais dados são necessários conter no laudo clicando aqui. Assim, podemos garantir o suporte e as adaptações que você merece. Se ainda não tem o laudo caracterizador, não se preocupe: podemos te apoiar para obtê-lo.
Temos um time dedicado de Saúde e Bem-estar, especialistas em inclusão e grupos de afinidade que estarão com você em todas as etapas. Conte com a gente para fazer essa jornada lado a lado.

To apply: https://weworkremotely.com/remote-jobs/ci-t-job-29629-program-manager-sr-redesign-de-superapp

Headquarters: Remote - Australia
URL: http://gensler.com

Your Role

You will direct multidisciplinary design teams and specialist consultants on the industry's most influential projects. From world-class stadiums to immersive live entertainment venues, you will oversee the intersection of complex architecture and the electric energy of a live crowd.

As a Senior Design Manager at Gensler, you will lead the delivery of sports and entertainment projects, working hands‑on across all project phases from concept through completion. You act as the central point of coordination between clients and multidisciplinary teams, helping shape project strategy while maintaining momentum, quality, and alignment with client objectives.

Operating with a high degree of autonomy, you are responsible for overall project execution, including managing client relationships, coordinating consultants, contractors, and authorities, and ensuring successful outcomes. As the primary client contact, you drive communication, mentor junior team members, and uphold Gensler’s design excellence and standards throughout the life of each project.

This position will be based in Melbourne.

What You Will Do

• Lead design and project management, ensuing alignment with client goals and firm standards.
• Drive the project delivery during all phases of the project ensuring milestones and deliverables are met
• Develop and maintain project schedules, budgets, and work plans to guide successful delivery
• Lead relationships with the client, contractor, agencies, as well as engineering and specialty consultants
• Prepare and review proposals, contracts, and consultant agreements to establish clear scope and expectations.
• Track internal project financial metrics and coordinate with the accounting team on invoicing
• Participate in marketing and business development including, proposal development, and project interviews
• Manage mid-size to large project teams, assign and monitor completion of tasks
• Support mentorship of junior staff
• Oversee the coordination and document preparation for the project and provide quality assurance via review of project documentation

Your Qualifications

• 12+ years of project/design management experience in an architecture firm
• Bachelor’s Degree or higher in Architecture
• Extensive experience in all phases of architectural projects, preferrably for sport stadium, training facilities, and entertainment venues
• Ability to provide excellent client service and assure project profitability
• Desire to lead teams and to mentor junior staff
• High level of architecture competence and expertise in mixed-use developments
• High level of knowledge of state and local building codes, including accessibility
• Sustainable design experience, with a preference for hands-on LEED project participation and accreditation
• Exceptional written and verbal communication skills, with the ability to distill complex design concepts into compelling narratives for client presentations, consultant coordination, and internal team alignment
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams, and Project), AutoCAD and/or Revit

Life at Gensler

As a people-first organization, we are as committed to enjoying life as we are to delivering best-in-class design. From internal design competitions to research grants to “Well-being Week,” our offices reflect our people’s diverse interests.

We encourage every person at Gensler to lead a healthy and balanced life. We offer profit sharing and twice annual bonus opportunities.

As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.

To apply: https://weworkremotely.com/remote-jobs/gensler-design-manager-sports-entertainment-senior

Agility’s commercially deployed humanoids operate alongside teams in warehouses, manufacturing facilities, and distribution centers—tackling physically demanding and repetitive tasks while enabling workers to focus on higher-value work. With industry-leading safety standards and years of proven deployment data, we’re pioneering a new era of automation that enhances human potential.

About the Role

Agility Robotics is building humanoid robots at scale — and the rigor of how we develop them matters as much as the technology itself. As Senior Technical Program Manager, NPI, you will shape company-level investments by owning the end-to-end governance of how Agility takes hardware from concept through production: defining and facilitating the Product Development Process (PDP), ensuring cross-functional teams understand their role in it, driving requirements discipline at every phase, and making sure gate reviews happen on evidence, not momentum.

Reporting to the Senior Director of Program Management, you will operate within the Operations PM team as the primary owner of NPI program governance. This role is right for someone who has walked into a live, complex hardware program, built situational awareness fast, and started driving outcomes within weeks. You will need to earn credibility with engineers, hold teams accountable to deliverables, and be recognized as the face of the program.

About the Work

NPI Process Development & Phase Gate Governance

• Design and own the New Product Implementation Process that is right for Agility — from phase gate structure and entry/exit criteria through readiness reviews and formal decision records.
• Prepare and lead gate readiness assessments for leadership. These are data driven conclusions on whether the program is ready to proceed.
• Define and enforce governance cadence across programs: regular execution reviews, risk reviews, executive briefings, and rapid-resolution forums when issues escalate.  Distill updates into a simple story for Executive Leadership Team (ELT) updates.
• Maintain a decision log for every material phase gate decision — what was decided, who decided it, what alternatives were considered, and what evidence supported the call.
• Champion continuous improvement of the process itself. Drive lessons learned at each phase gate and feed them back into the process.

Requirements Definition & Cross-Functional Alignment

• Ensure requirements are defined, documented, and validated before programs advance through phase gates.
• Work with Engineering, Operations, Supply Chain, Manufacturing, and other teams as needed to surface and resolve requirement gaps early, before they become schedule or quality problems.
• Translate business and operational needs into structured requirements that program teams and technical leads can act on without coming back for clarification.
• Drive DFx requirements into the design process at the right phase.

Schedule & Risk Management

• Own and maintain the integrated program schedule across active development programs.
• Own the risk register: identification, structured assessment, response planning, and active monitoring. Know which risks are heating up before leadership asks.
• Drive formal change control — evaluate schedule and scope impact before changes are accepted and maintain full traceability.

Stakeholder Communication & Influence

• Serve as the primary voice on PDP status, phase gate readiness, and program risk to leadership.
• Establish a unified assessment and executive level update representing the state of health of the program.  Identify and highlight critical dependencies across multiple activities that have material impact to program trajectory and attainment.
• Represent PDP governance in cross-functional program reviews and leadership forums.

Process Maturity & Standards

• Identify gaps in how the NPI ramp process is understood and applied across teams and drive targeted interventions — training, documentation, tooling, or governance changes — to close them.  Execute to a Fit-for-Purpose plan that ensures cross functional orchestration as well coincident with rigorous execution.
• Build and maintain the program management playbook for the NPI ramp process at Agility: templates, gate checklists, risk frameworks, and decision tools that the organization can rely on.
• Partner with Engineering and Operations leadership to ensure the NPI process is treated as a functional requirement of the business.

About You

• 10 - 12  years of direct hands on experience working in a cross functional Technical Program Management role launching complex integrated hardware/software products in the automotive, robotics, consumer electronics, or aerospace industries
• You have significant experience managing hardware product development programs — across phase gates, EVT/DVT/PVT cycles, manufacturing readiness, and cross-functional execution — and can demonstrate a track record of programs that shipped.
• You have owned a phase gate process, not just participated in one. You know what good entry/exit criteria look like, what a credible evidence package requires, and how to hold a gate review that delivers results.
• Bachelor’s degree in Computer Science, Mechanical Engineering, Electrical Engineering, or equivalent experience. Advanced Degree preferred.
• You are comfortable owning work across different program types. NPI governance is your primary domain, but you can pick up an operational program.
• You work well and influence at all levels of the organization—from peers to VPs.
• You operate autonomously. You can absorb a complex, in-flight program environment, build your own situational awareness, and start driving outcomes from day 1.
• You influence without authority. You have held cross-functional teams accountable to process in environments where you had no direct control over their work, and you know how to do it in a way that builds credibility rather than burning it.
• You communicate clearly and precisely — in writing, in reviews, and in executive forums — and you adjust your framing based on who is in the room and what decision they need to make.
• You have direct experience in hardware-focused environments: robotics, advanced manufacturing, aerospace, defense, or complex consumer electronics. You understand how physical products are built and what makes development programs succeed or fail.

Bonus Points

• Experience with humanoid robotics, autonomous systems, or other complex multi-disciplinary hardware-software-firmware programs.
• Deep understanding of high-tech discrete manufacturing from the supply planning process to final assembly, test and pack out.  Knowledge of supplier readiness and supplier management represents a significant advantage.
• Industrial Engineering, fabrication and assembly process knowledge and electromechanical systems integration are a plus.
• Familiarity with PLM tools (Arena, Windchill, or equivalent) and its role in BOM and Configuration Change Control  across development phases.
• Experience in capacity planning, yield management, and cost optimization.
• PMP or PgMP certification, or equivalent demonstrated program management rigor.
• Experience standing up or significantly maturing a PDP or NPI process in a high growth environment.
• Experience using the Atlassian suite or equivalent tools for program tracking, project management, collaboration and documentation at scale.
• Ability to travel up to 35%, may include international supplier visits.

Location

• This is a hybrid position based out of our Salem or Fremont office.

The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to: market location, job-related knowledge, skills, and experience. This range may change based on geographical location and may be modified in the future.

Anticipated Salary Range

$166,000—$259,000 USD

In addition to base pay, our competitive total rewards package consists of the following for full-time employees:

• 401(k) Plan: Includes a 6% company match.
• Equity: Company stock options.
• Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.
• Benefit Start Date: Eligible for benefits on your first day of employment.
• Well-Being Support: Employee Assistance Program (EAP).
• Time Off:
  • Exempt Employees: Flexible, unlimited PTO and 12 company holidays, including a winter shutdown.
  • Non-Exempt Employees: 10 vacation days, paid sick leave, and 12 company holidays, including a winter shutdown, annually.
• On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.
• Parental Leave: Generous paid parental leave programs.
• Work Environment: A culture that supports flexible work arrangements.
• Growth Opportunities: Professional development and tuition reimbursement programs.
• Relocation Assistance: Provided for eligible roles.
• Annual Discretionary Bonus: Provided for eligible roles.

All of our roles are U.S.-based. Applicants must have current authorization to work in the United States.

Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment.

Agility Robotics does not accept unsolicited referrals from third-party recruiting agencies.  We prioritize direct applicants and encourage all qualified candidates to apply directly through our careers page.  If you are represented by a third party, your application may not be considered.  To ensure full consideration, please apply directly.

Apply Now: https://grnh.se/b444bbd04us

Agility’s commercially deployed humanoids operate alongside teams in warehouses, manufacturing facilities, and distribution centers—tackling physically demanding and repetitive tasks while enabling workers to focus on higher-value work. With industry-leading safety standards and years of proven deployment data, we’re pioneering a new era of automation that enhances human potential.

About the Role

Agility Robotics is building humanoid robots at scale — and the rigor of how we develop them matters as much as the technology itself. As Senior Technical Program Manager, NPI, you will shape company-level investments by owning the end-to-end governance of how Agility takes hardware from concept through production: defining and facilitating the Product Development Process (PDP), ensuring cross-functional teams understand their role in it, driving requirements discipline at every phase, and making sure gate reviews happen on evidence, not momentum.

Reporting to the Senior Director of Program Management, you will operate within the Operations PM team as the primary owner of NPI program governance. This role is right for someone who has walked into a live, complex hardware program, built situational awareness fast, and started driving outcomes within weeks. You will need to earn credibility with engineers, hold teams accountable to deliverables, and be recognized as the face of the program.

About the Work

NPI Process Development & Phase Gate Governance

• Design and own the New Product Implementation Process that is right for Agility — from phase gate structure and entry/exit criteria through readiness reviews and formal decision records.
• Prepare and lead gate readiness assessments for leadership. These are data driven conclusions on whether the program is ready to proceed.
• Define and enforce governance cadence across programs: regular execution reviews, risk reviews, executive briefings, and rapid-resolution forums when issues escalate.  Distill updates into a simple story for Executive Leadership Team (ELT) updates.
• Maintain a decision log for every material phase gate decision — what was decided, who decided it, what alternatives were considered, and what evidence supported the call.
• Champion continuous improvement of the process itself. Drive lessons learned at each phase gate and feed them back into the process.

Requirements Definition & Cross-Functional Alignment

• Ensure requirements are defined, documented, and validated before programs advance through phase gates.
• Work with Engineering, Operations, Supply Chain, Manufacturing, and other teams as needed to surface and resolve requirement gaps early, before they become schedule or quality problems.
• Translate business and operational needs into structured requirements that program teams and technical leads can act on without coming back for clarification.
• Drive DFx requirements into the design process at the right phase.

Schedule & Risk Management

• Own and maintain the integrated program schedule across active development programs.
• Own the risk register: identification, structured assessment, response planning, and active monitoring. Know which risks are heating up before leadership asks.
• Drive formal change control — evaluate schedule and scope impact before changes are accepted and maintain full traceability.

Stakeholder Communication & Influence

• Serve as the primary voice on PDP status, phase gate readiness, and program risk to leadership.
• Establish a unified assessment and executive level update representing the state of health of the program.  Identify and highlight critical dependencies across multiple activities that have material impact to program trajectory and attainment.
• Represent PDP governance in cross-functional program reviews and leadership forums.

Process Maturity & Standards

• Identify gaps in how the NPI ramp process is understood and applied across teams and drive targeted interventions — training, documentation, tooling, or governance changes — to close them.  Execute to a Fit-for-Purpose plan that ensures cross functional orchestration as well coincident with rigorous execution.
• Build and maintain the program management playbook for the NPI ramp process at Agility: templates, gate checklists, risk frameworks, and decision tools that the organization can rely on.
• Partner with Engineering and Operations leadership to ensure the NPI process is treated as a functional requirement of the business.

About You

• 10 - 12  years of direct hands on experience working in a cross functional Technical Program Management role launching complex integrated hardware/software products in the automotive, robotics, consumer electronics, or aerospace industries
• You have significant experience managing hardware product development programs — across phase gates, EVT/DVT/PVT cycles, manufacturing readiness, and cross-functional execution — and can demonstrate a track record of programs that shipped.
• You have owned a phase gate process, not just participated in one. You know what good entry/exit criteria look like, what a credible evidence package requires, and how to hold a gate review that delivers results.
• Bachelor’s degree in Computer Science, Mechanical Engineering, Electrical Engineering, or equivalent experience. Advanced Degree preferred.
• You are comfortable owning work across different program types. NPI governance is your primary domain, but you can pick up an operational program.
• You work well and influence at all levels of the organization—from peers to VPs.
• You operate autonomously. You can absorb a complex, in-flight program environment, build your own situational awareness, and start driving outcomes from day 1.
• You influence without authority. You have held cross-functional teams accountable to process in environments where you had no direct control over their work, and you know how to do it in a way that builds credibility rather than burning it.
• You communicate clearly and precisely — in writing, in reviews, and in executive forums — and you adjust your framing based on who is in the room and what decision they need to make.
• You have direct experience in hardware-focused environments: robotics, advanced manufacturing, aerospace, defense, or complex consumer electronics. You understand how physical products are built and what makes development programs succeed or fail.

Bonus Points

• Experience with humanoid robotics, autonomous systems, or other complex multi-disciplinary hardware-software-firmware programs.
• Deep understanding of high-tech discrete manufacturing from the supply planning process to final assembly, test and pack out.  Knowledge of supplier readiness and supplier management represents a significant advantage.
• Industrial Engineering, fabrication and assembly process knowledge and electromechanical systems integration are a plus.
• Familiarity with PLM tools (Arena, Windchill, or equivalent) and its role in BOM and Configuration Change Control  across development phases.
• Experience in capacity planning, yield management, and cost optimization.
• PMP or PgMP certification, or equivalent demonstrated program management rigor.
• Experience standing up or significantly maturing a PDP or NPI process in a high growth environment.
• Experience using the Atlassian suite or equivalent tools for program tracking, project management, collaboration and documentation at scale.
• Ability to travel up to 35%, may include international supplier visits.

Location

• This is a hybrid position based out of our Salem or Fremont office.

The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to: market location, job-related knowledge, skills, and experience. This range may change based on geographical location and may be modified in the future.

Anticipated Salary Range

$166,000—$259,000 USD

In addition to base pay, our competitive total rewards package consists of the following for full-time employees:

• 401(k) Plan: Includes a 6% company match.
• Equity: Company stock options.
• Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.
• Benefit Start Date: Eligible for benefits on your first day of employment.
• Well-Being Support: Employee Assistance Program (EAP).
• Time Off:
  • Exempt Employees: Flexible, unlimited PTO and 12 company holidays, including a winter shutdown.
  • Non-Exempt Employees: 10 vacation days, paid sick leave, and 12 company holidays, including a winter shutdown, annually.
• On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.
• Parental Leave: Generous paid parental leave programs.
• Work Environment: A culture that supports flexible work arrangements.
• Growth Opportunities: Professional development and tuition reimbursement programs.
• Relocation Assistance: Provided for eligible roles.
• Annual Discretionary Bonus: Provided for eligible roles.

All of our roles are U.S.-based. Applicants must have current authorization to work in the United States.

Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment.

Agility Robotics does not accept unsolicited referrals from third-party recruiting agencies.  We prioritize direct applicants and encourage all qualified candidates to apply directly through our careers page.  If you are represented by a third party, your application may not be considered.  To ensure full consideration, please apply directly.

Apply Now: https://grnh.se/b444bbd04us

About the RoleWe are looking for two Senior Project Managers to lead and support the planning, execution, and delivery of key streams within a large-scale financial infrastructure initiative at a top-tier global bank.

Somos um dos maiores bancos privados do Brasil, conforme o ranking do Banco Central. E temos muito orgulho em dizer que, pelo segundo ano consecutivo, fomos reconhecidos como a melhor instituição financeira para trabalhar no Brasil, segundo o ranking da GPTW 2025! Também recebemos o selo de Diversidade na categoria Mulher, reforçando nosso compromisso com a equidade.  

Nossa cultura acontece de verdade: sendo simples, corretos, parceiros e corajosos. Valorizamos as relações, a inovação e um ambiente leve, cada vez mais colaborativo e com intencionalidade no avanço da diversidade e inclusão.

Estamos em constante evolução e construímos #parcerias de sucesso para entregarmos nosso propósito de tornar mais tranquila a vida financeira de pessoas e empresas. 

Se identificou? Então venha trabalhar com a gente! 

Responsabilidades:

• Atuar na evolução da maturidade ágil e performance das tribos, contribuindo para a estruturação e acompanhamento de ciclos de execução, por meio
  de análise de dados, organização das iniciativas e promoção de melhoria contínua


• Apoiar a estruturação de planos de execução, contribuindo com definição de metas, indicadores e organização das ações;


• Coletar, analisar e consolidar dados para apoiar diagnósticos e tomadas de decisão;


• Acompanhar a evolução das iniciativas das tribos, promovendo visibilidade, organização e consistência na execução;


• Monitorar indicadores de performance, apoiando a identificação de desvios e oportunidades de melhoria;


• Apoiar a geração de insights a partir de dados, contribuindo para a melhoria contínua da performance das tribos


• Atuar no follow-up das ações, apoiando na identificação de impedimentos e na evolução contínua das entregas;


• Apoiar o desdobramento dos OKRs, garantindo conexão com as iniciativas e clareza dos resultados esperados;


• Contribuir para a evolução da maturidade ágil das tribos, promovendo boas práticas e consistência na operação;

Requisitos:

• Visão sistêmica, com capacidade de conectar negócio, tecnologia e agilidade no contexto de execução;


• Perfil hands-on, com forte foco em análise de dados, organização e acompanhamento de iniciativas;


• Experiência sólida com atuação em times ágeis;


• Conhecimento de processos de discovery e upstream;


• Experiência com indicadores de performance, métricas de fluxo e análise de dados para suporte à tomada de decisão;


• Experiência com desdobramento de OKRs para níveis táticos e acompanhamento de resultados;


• Experiência na identificação de oportunidades de melhoria contínua, a partir da análise de dados e acompanhamento da execução;


• Boa comunicação e habilidade de articulação com diferentes stakeholders, garantindo visibilidade e alinhamento

Diversidade e inclusão 

O BV atua intencionalmente em prol da aceleração da equidade e representatividade no mercado financeiro, respeitando e apoiando a diversidade em toda sua pluralidade e interseccionalidade, garantindo uma transformação social positiva. 

 

Por isso, convidamos pessoas negras, mulheres, profissionais com deficiência, comunidade LGBTQIA+ e pessoas de qualquer idade a conhecerem a gente um pouco mais e a se inscreverem nesta vaga. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid, with the research to back it up. Our work has been covered by The Economist, NPR, TED, and The Washington Post. We are one of Time100’s Most Influential Companies of 2026.

Our culture is candid, analytical, and non-hierarchical. We support high ownership and real professional growth. Curious about what it’s really like to work here? Read our values and hear from the people who do. If they resonate, this could be a great fit!

Location: This role is fully remote but must overlap with an East Africa timezone by at least 4 hours. We are unable to sponsor or take over sponsorship of employment Visas in the U.S. or U.K. at this time.

Priority Application Deadline: June 12, 2026

About this role

GiveDirectly is experiencing an exciting period of growth and is looking to hire a Flex Senior Manager to lead programming across the countries in which we operate. In this role, you will be crucial in developing opportunities for new business, building partnerships, and designing, launching, and managing new and existing programs. This is an opportunity to drive impact and innovation in the cash sector when cash is receiving unprecedented attention and interest in the public eye.

Travel: You will be expected to travel on short notice and might need to spend significant time in any of GiveDirectly’s countries of operation.

Internal note: Members of the Internal Audit may apply to this role

Reports to: Chief of Staff, Programs

Level: SM

Travel Requirement: You will be expected to travel on short notice and might need to spend significant time in any of GiveDirectly’s countries of operation. Estimated travel is ~50-60%

What you’ll do:

End-to-end project management

• Own a rich project management plan and coordinate with stakeholders to ensure successful end-to-end execution
• Design operational models for new programs, including assessing trade-offs of different design decisions (e.g., targeting, payments, customer service)
• Define, track, and report operational and efficiency metrics
• Dynamically identify operational vulnerabilities (e.g. fraud, brand risk etc) and create solutions to de-risk
• Directly supervise multi-layered teams whose responsibilities include field team hiring and management, operations quality assurance, and business diligence support

Project and People Management

• Lead cross-functional project teams, managing internal stakeholders and ensuring strong delivery of projects
• Directly manage one or more Managers to deliver high-quality operations and programming
• Create a strong team culture rooted in GD’s values. Cultivate and grow exceptional talent.
• Establish and maintain high-quality relationships with donors and operational partners
• Drive communication and alignment across a variety of internal and external stakeholders, including GD senior management, donors, operational partners, researchers, and payment providers

New business development

• Contribute to project design and project-manage new opportunities
• Scope new markets, including operational diligence, feasibility, and risk assessments for pilots and inbound proposal
• Identify and pursue fundraising opportunities for new programs
• Collaborate with partnerships team to create content to drive donor conversations and position GiveDirectly as a leader in the global cash space

What you’ll bring:

• Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
• 4-7+ years of work experience in a problem-solving heavy role (field management, consulting, analytics)
• Exceptional ability to work analytically through complex operational questions & run robust analyses to inform management and programming decisions
• Strong communications skills, including speaking, writing, presenting, and negotiating across diverse audiences
• Enthusiasm for dynamic  environments, which may lack a pre-defined playbook for success and involve significant “learning by doing”
• Ability to approach tasks with resourcefulness and to work in a highly self-directed manner
• Ability to manage day-to-day operations while simultaneously building more robust, efficient systems
• Experience and high comfort level working in developing-country or high-risk settings

Desired Skills and Experiences

• Understanding the context in our countries of operation  strongly preferred
• Experience working in conflict settings
• Fluency in multiple other GiveDirectly working languages (French, Portuguese)

Compensation

At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here.

Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.

United States

• Base Salary: $109,200
• Bonus at Target Performance: 10% (~$10,920, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $12,776 in 2025)
• Estimated Total Compensation at Target: $120,120+
• Annual Benefits Stipend: $21,393

United Kingdom

• Base Salary: £71,400
• Bonus at Target Performance: 10% (~£7,140, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be £8,354 in 2025)
• Estimated Total Compensation at Target: £78,540+
• Annual Benefits Stipend: £2,760

Kenya

• Base Salary: $77,500
• Bonus at Target Performance: 10% (~$7,750, with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $9,068 in 2025)
• Estimated Total Compensation at Target: $85,250+
• Annual Benefits Stipend: $8,453

Why work at GiveDirectly?

At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:

• A supportive team that works hard and cares hard
• A robust health benefits plan (exact details will vary by country)
• Flexible paid time off that staff is encouraged to take
• Allowances for desk set-up and learning and development

This role is fully remote, so if you are not based in the US, UK or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process.

#LI-REMOTE

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NICE is looking for a Project Manager to join our Professional Services team. This role is responsible for directing and managing project development and delivery from beginning to end, setting and continually managing project expectations with team members and stakeholders, defining project scope, goals and deliverables that support business objectives in collaboration with internal stakeholders as well as customers and partners, and developing project plans, diagrams, and communications documents.

How will you make an impact?

• Plan and schedule project timelines and milestones using appropriate tools and track deliverables
• Develop and deliver progress reports, proposals, requirements documentation, and presentations
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans
• Build, develop, and grow any business relationships vital to the success of the project
• Collect sign-off confirming the customer’s agreement on project completion and “acceptance”
• Conduct project post mortems and create a recommendations report in order to identify successful and unsuccessful project elements
• Develop best practices and reusable tools for project execution and management

Have you got what it takes?

• ​Bachelor’s degree in Business Management or related field or related work experience required

• 6+ years in a customer facing project management role delivering SaaS solutions

• Experience in call recording or telephony industry

• Strong project management skills in planning and coordination for timely delivery

• Good understanding of principles, theories, practices and techniques for managing project work load and analysis needed for key deliverables

• Understanding of technology and software development cycle

• Resource management skills

• Risk management skills

• Organized and comfortable planning several months in advance​

You will have an advantage if you also have:

• PMI certification desired

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

#LI-Remote

Requisition ID: 10997

Reporting into:  Manager, Program Management

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

We are looking for a highly motivated and experienced Specialist – Services Program Manager to lead complex delivery programs within our Actimize Professional Services organization. This role is ideal for someone with strong program management expertise, deep stakeholder engagement skills, and experience delivering large-scale enterprise cloud-based projects.

You are someone who thrives in a fast-paced, customer-focused environment and is passionate about driving end-to-end delivery excellence. If you enjoy leading cross-functional teams, managing global stakeholders, and ensuring successful program execution across multiple streams, this role is for you.

Become part of a team that works with global financial institutions to deliver mission-critical AML, Financial Crime, and Compliance solutions powered by NICE Actimize.

How will you make an impact?

As a Specialist – Services Program Manager, you will:

• Lead end-to-end program delivery lifecycle including requirements, design, implementation, testing, and deployment
• Govern large-scale, multi-stream programs, ensuring adherence to scope, schedule, and budget
• Act as the primary interface between business, technical teams, and Global Talent Center (GTC)
• Build and maintain strong relationships with client stakeholders across all levels
• Drive delivery excellence by managing risks, dependencies, and escalations
• Collaborate with global NICE teams to ensure smooth execution and issue resolution
• Provide executive-level reporting and insights to stakeholders
• Ensure adherence to NICE processes, governance, and Code of Ethics

Key Responsibilities

• Own and lead full delivery lifecycle execution for Actimize programs
• Monitor and govern multiple workstreams across global teams
• Identify and mitigate delivery risks, conflicts, and dependencies
• Manage escalations and drive corrective action planning
• Prepare and present executive-level dashboards, statuses, and reports
• Collaborate across R&D, Implementation, and Customer teams
• Ensure compliance with delivery standards and governance models
• Support customer engagement and drive program success outcomes

Have you got what it takes?

Required Skills & Experience

• 8+ years of overall experience in IT services / technology delivery
• 5+ years of project/program management experience
• Mandatory experience managing large-scale enterprise cloud-based projects
• Strong understanding of SDLC (Waterfall methodology)
• Hands-on experience with MS Project or similar tools
• Experience in Financial Services / Capital Markets / Investment Banking domain
• Excellent communication and stakeholder management skills
• Proven ability to operate in global, matrix environments

Certifications & Education

• PMP or Prince2 certification (mandatory)
• Bachelor’s degree or equivalent

Nice to Have

• Experience with NICE Actimize implementations or programs
• Exposure to AML, Financial Crime, or Compliance platforms

Work Model

• Shift: EMEA (12:30 PM – 9:30 PM IST)
• Hybrid Model: Minimum 2 days/week from NICE Pune office

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10919

Reporting into: Group Manager

Role Type: Individual Contributor

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you’re brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you’re excited to shape the future of design and collaboration, join us!

Figma’s platform helps teams bring ideas to life — and Data Science is central to how we measure, improve, and scale it. We’re on a mission to make data self-serve for every Figmate: moving from a world where every data question requires filing a request to a DS or DE, to one where anyone can ask a question in plain language and get a trustworthy answer in minutes. We’re hiring Figma’s first dedicated Technical Program Manager for Data Science to own that mission — driving our multi-phase Self-Serve Analytics program from semantic layer expansion through the Figma Data Assistant, while building the operational foundation for a growing DS org.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Own end-to-end program delivery for Figma’s Self-Serve Analytics initiative that includes semantic layer expansion, Slack bot launch, automated eval framework, and the Figma Data Assistant
• Coordinate delivery across Data Engineering, DS ICs, Security, IT, and business stakeholders (Sales, Product, Finance, Research) to expand self-serve data coverage and drive adoption
• Lead the governance and security work stream: work with Security and IT on LLM data access policies, PII guardrails, access controls, and LLM provider approvals
• Drive adoption and change management — build champion networks, run training programs, and meet Figmates where they work (Slack, Notion) to shift from request-based to self-serve data culture
• Build and maintain DS org operations: planning cycles, headcount tracking, onboarding programs, and team rhythms for a growing org
• Own program-level success metrics: % of data questions answered via self-serve, time-to-insight, DS ad-hoc request volume reduction
• Work closely with peer TPMs & Data Scientists (AI, Infra, Performance) to coordinate on overlapping platform programs and shared data infrastructure needs

We’d love to hear from you if you have:

• 5+ years of technical program management experience (or equivalent) driving data infrastructure, analytics platform, or data democratization programs
• Hands-on experience with modern data stacks: you’re comfortable discussing semantic layers, data catalogs, BI tooling (Hex, Sigma), and AI-powered query interfaces (Cortex Analyst, RAG) at a program level
• A track record of driving adoption — not just shipping internal tools, but changing behavior across technical and non-technical audiences through change management, enablement, and champion programs
• Strong cross-functional program delivery: planning, dependency management, stakeholder alignment across deeply distributed teams

While it’s not required, it’s an added plus if you also have:

• Hands-on familiarity with dbt, Snowflake Semantic Views, Acryl, Dagster, or similar data engineering tooling
• Experience building or scaling eval frameworks for AI-generated outputs (golden SQL, accuracy dashboards, regression detection)
• Background in data-driven product analytics or developer tools — understanding of how DS ICs work with PMs and EMs and driving alignment on requirements
• Strong bias to action, self-motivation and curiosity, with a desire to bring people together in a fast-paced environment

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement.  Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.

Annual Base Salary Range:

$185,000—$317,000 USD

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

• Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma’s Candidate Privacy Notice.

About the business:LexisNexis Risk Solutions is the essential partner in the assessment of risk.

Job TitleSenior Project ManagerJob Description SummaryThe Senior Project Manager plans, monitors, and reports on project status and performance data to management and stakeholders, including the communication of risk on active projects.

PlayOn Sports is the leading platform for high school sports media, streaming live games to millions of fans and powering the next generation of prep sports experiences. We partner with schools, state associations, and athletic programs across the country to bring every play to every fan, wherever they are.

PlayOn is investing heavily in its computer vision and artificial intelligence pipeline—transforming raw game footage into highlights, text recaps, statistics, and play-by-play breakdowns. This Streaming Intelligence initiative sits at the intersection of live video, machine learning, and high school sports fandom, and it has the potential to fundamentally change how fans experience prep sports.

We’re looking for a Senior Project Manager to drive execution and operational excellence across this AI-powered product line. You will partner directly with the Principal Product Manager who owns the Streaming Intelligence roadmap -  translating their product vision and vendor strategy into structured feature delivery where you will executive against the plans, orchestrate cross-team coordination, and provide transparent progress reporting.

You’ll be embedded in a team working with vision AI models, benchmarking pipelines, and ML vendor integrations. You need to be comfortable in this world: understanding model accuracy tradeoffs, pipeline architecture, and the iterative nature of AI product development. In addition to the Streaming Intelligence product line, this role will serve as a key delivery partner to PlayOn’s Data Platform team (DPT), modernizingour data warehouse and analytics infrastructure. The DPT is shifting from foundational buildout to platform leverage: powering self-serve analytics, real-time data capabilities, and agentic AI enablement across the business.

The Outcomes You’ll Deliver:

• High-impact, high-visibility work. You’ll be at the center of PlayOn’s most strategic AI and data investments—spanning both the Streaming Intelligence product line and the Data Platform—with direct exposure to executive leadership and board-level initiatives.
• A true partnership model. You’ll work hand-in-hand with a Principal PM who owns strategy and vision, giving you the context to drive execution with purpose—not just process.
• AI isn’t a buzzword here. PlayOn is actively building AI into how we work and what we ship. You’ll be embedded in that transformation from day one.
• Real-world scale. PlayOn streams tens of thousands of live high school games annually. Your work will directly impact how millions of fans experience their athletes’ moments.
• Mission that matters. High school athletes don’t have broadcast deals or highlight reels—yet. You’ll help change that.

In this role, you can expect to

• Serve as the primary delivery partner for the Streaming Intelligence product line and DPT, converting roadmap priorities into actionable project plans with clear milestones, owners, and dependencies.
• Co-own quarterly and annual planning with the Principal PM—from ideation through go-to-market—ensuring engineering capacity, vendor timelines, and business priorities are aligned.
• Track and report on product line KPIs defined by the Principal PM (accuracy benchmarks, processing latency, content coverage, downstream adoption) and surface risks or deviations early.
• Partner with the data team on agentic AI enablement—coordinating efforts to surface data models and semantic views to the broader business through AI-powered interfaces, including usage tracking and accuracy assurance.
• Manage delivery cadence for platform infrastructure initiatives including data governance rollouts, real-time streaming capabilities, and pipeline migration efforts—tracking phased delivery across multiple months with clear metrics of success.

AI/ML Program Management

• Lead end-to-end program management for AI pipeline initiatives, including the game film analysis benchmarking program that evaluates vision models (e.g., Gemini Flash, Gemini Pro) against human-tagged ground truth across 28+ annotated fields per play.
• Manage the cadence of model evaluation cycles: coordinating game imports, prompt engineering iterations, accuracy scoring, and cost analysis across multiple AI models.
• Drive vendor integration workstreams—tracking deliverables, SLAs, and roadmap alignment with external computer vision and AI partners alongside the Principal PM.
• Build and maintain project documentation for hybrid human-AI workflows, including escalation paths for ambiguous plays, quality review processes, and fallback handling.

Cross-Team Coordination & Governance

• Facilitate cross-team visibility across product, engineering, data, design, and QA to ensure aligned execution mapping back to PlayOn’s unified product objectives: Engaged Communities, Resilient Services, and New Customer Markets.
• Own dependency mapping, risk management, and blocker resolution for strategic AI initiatives spanning multiple engineering teams.
• Develop and maintain project dashboards, status reports, and executive-level communications that increase transparency of engineering progress to the broader business.
• Provide governance and optimization for Atlassian tools (Jira, Confluence) to ensure standardized workflows, consistent estimation practices, and clear traceability from strategy to execution.

Operational Excellence & AI-Forward Delivery

• Champion operational improvements to planning cycles, stakeholder coordination, cross-org meetings, and feedback loops—creating transparency through standardized tooling and repeatable frameworks.
• Actively incorporate AI tools (e.g., Claude, automation platforms) into your own delivery workflows: automating status reports, synthesizing meeting notes, generating risk analyses, and accelerating documentation.
• Contribute to PlayOn’s broader AI maturity journey by demonstrating AI-augmented delivery practices that can be adopted across the PMO and engineering organization.

To thrive in this role, you have

• 6–8+ years of experience in project or program management within software engineering environments, with a strong grasp of both the product development lifecycle (PDLC) and software development lifecycle (SDLC).
• Demonstrated experience managing technical programs involving AI/ML, data platforms, or similarly complex technical domains—you understand model evaluation, data pipeline architecture, medallion/layered data modeling concepts, and iterative development cycles.
• Working fluency with AI/ML concepts and modern data platforms: you can follow discussions about model accuracy, prompt engineering, token economics, semantic layers, data governance, and human-in-the-loop workflows without needing everything translated.
• Proven ability to partner closely with senior product leaders, translating strategic vision into structured delivery plans and holding cross-functional teams accountable to commitments.
• Strong communication and influencing skills with the ability to engage engineers, ML vendors, and non-technical stakeholders with equal effectiveness.
• Deep familiarity with agile methodologies and experience managing initiatives with multiple teams, external partners, and moving parts.
• Proficiency with Jira, Confluence, and modern project management tooling. Experience establishing governance standards and optimizing workflows across teams.
• An AI-forward personal practice—you already use AI tools to accelerate your own work and can demonstrate how automation improves delivery outcomes.

Preferred

• Experience with computer vision, video processing, or media pipeline programs (encoding, segmentation, metadata extraction).
• Familiarity with vendor management for AI/ML services, including evaluating model performance, negotiating SLAs, and managing integration timelines.
• Background in sports media, sports data, or adjacent domains (prep sports, broadcast, sports tech).
• Exposure to modern data stacks (Snowflake, dbt, Hightouch, Kafka) and event-driven architectures, including familiarity with medallion architecture patterns (Bronze/Silver/Gold).
• Experience with OKRs, KPIs, or strategic planning frameworks in a product-led organization.
• Familiarity with AI coding assistants, agentic workflows, or process automation tools beyond basic prompt usage.

How You Play

• Ownership over Participation- You take responsibility for achieving holistic outcomes, prioritize key objectives, and adapt quickly when situations require a different approach. You follow through even against the toughest challenges.

• Team over Stars- You are a bridge builder, establishing processes and relationships with teams outside your own. You work to rally around common goals, find win-win solutions, compromise when necessary, and help others succeed.

• Growth over Comfort- You are driven by a desire to grow and actively seek opportunities to expand your comfort zone, skills, and confidence. You embrace new challenges with curiosity, accepting discomfort and failure as opportunities to learn.

• Fairness over Popularity- You approach decisions with a scientist’s mindset, challenging your assumptions and remaining objective. You consider long-term impact rather than relying on short-term gains, proactively seek others’ perspectives, and manage emotions in decision-making.

PlayOn is where high school sports come to life. Through GoFan, NFHS Network, and MaxPreps, we give every fan a front-row seat to the moments that matter most: the buzzer-beaters, the comeback wins, the senior nights, the rivalries that define a town.

We built our technology for the people who live and breathe high school athletics — the parents who never miss a game, the alumni still cheering from across the country, the communities that show up week after week. From buying tickets to watching a live stream to reliving the highlights, we make it simple to stay close to the sports and the athletes you love most.

Backed by KKR, we build the technology that powers high school athletics from the inside out: Schools trust us to handle ticketing, streaming, fundraising, concessions, merchandise, and more so the people running programs can stay focused on the athletes and fans we all serve together.

We’re a growth-stage company on a mission to make high school sports more accessible, more memorable, and more connected than ever before.

When being there means everything, we make sure you never miss a moment.

Why You’ll Love Working at PlayOn

Product, potential, and people. We’re a leader in the high school event space, constantly evolving our product to meet the needs of administrators. We focus on solving real challenges, learning quickly, and creating impactful solutions.

This is a growth-stage company, meaning your contributions have real impact. You’ll have opportunities to grow your skills, tackle meaningful problems, and make a difference in the lives of schools and the students and fans they serve.

Our culture is built on accountability, collaboration, growth, and fairness. We don’t just show up—we show up for each other. Everyone wears the same jersey, and we play hard, make the extra pass, and cheer one another on. Losses teach us, challenges motivate us, and persistence drives us forward. We value integrity over shortcuts, choosing to do what’s right even when it’s hard. Together, we strive to be better every day—because we know that’s how we win as a team.

The Benefits We Offer

Multiple medical insurance plans to choose from

Dental, vision life and disability insurance

Employee Emergency Fund

Company equity (stock options)

Open PTO policy

401K plan with company match

Hybrid/flexible work environment

Note: Must be a full-time employee to participate in the company’s employee health benefit plan. Part-time employees and interns are not eligible to participate.

Who Are Massive Rocket?

Massive Rocket is a rapidly scaling Braze and Snowflake agency on a mission to transform how digital marketing, product, and engineering teams connect. In just five years, we’ve grown at speed and are now gearing up for our next big milestone: hitting $100M in revenue. We build human experiences at scale, powered by cutting‑edge web, mobile, cloud, data, and AI technologies. If you’re excited by innovation, love solving complex challenges, and want to help shape the future of digital experiences, you’ll feel right at home here.

Every role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit — they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact.

Who Are We Looking to Add to Our Team?

As Program Manager, you’ll be the driving force behind the successful delivery of Massive Rocket’s most complex, multi‑workstream client programmes. You’ll make sure every project is aligned to the bigger picture, governed properly, and executed to the highest standard. You’re the senior point of accountability — the person who keeps risks under control, dependencies moving, budgets on track, and stakeholders aligned across multiple teams.

You’ll partner closely with executive sponsors, client leadership, and internal teams to structure, plan, and deliver programmes in a way that’s predictable, transparent, and commercially sound. As Massive Rocket’s senior authority on programme management, you’ll shape and refine our governance frameworks, help teams navigate risks and issues, and keep technical, delivery, and business stakeholders moving in the same direction.

This role is critical to ensuring our most ambitious engagements run smoothly, our teams are empowered to do their best work, and our clients experience a seamless, strategic journey from start to finish.

What Makes You a Great Fit

• 10+ years of programme and project leadership in a services environment — ideally with Martech in the mix

• A proven history of running complex, multi‑workstream programmes across digital, CRM, or data

• Hands‑on experience delivering and governing programmes within consultancies or agencies

• Deep understanding of CRM, data, Martech, and digital transformation ecosystems

• Real experience building and running programme governance frameworks that keep everything aligned and on track

• Strong commercial and financial management skills — budgeting, forecasting, and managing commercial risk

• Comfort operating at the highest level, working directly with C‑Suite and senior executives

• Expertise in risk management, dependency mapping, and programme‑level planning

• Experience leading distributed teams across multiple time zones and workstreams

• Strong leadership, coaching, and communication skills that bring clarity and confidence to teams

• Solid grounding in Agile and hybrid delivery models, knowing when and how to apply each

• Willingness to travel for key client meetings and steering committees when needed

Why You’ll Love Working Here

• Rocket‑Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere else

• A Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you win

• A Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyond

• Remote‑First for Life – Work from wherever you feel your best

• Real Career Momentum – Clear progression, real ownership, and space to grow into your next chapter

• Moments That Matter – Meetups, events, and team experiences that make the journey unforgettable

A Few Things to Know Before We Get Started

Bring Your Own Device – We operate a BYOD policy, so you’ll use your own kit for work

Right to Work – You’ll need a valid work visa; we’re not able to offer sponsorship at the moment

ID Checks – We may ask for proof of identity (passport, ID card, or a recent utility bill)

References – We may request two references, so have names, relationships, and contact details ready

For Contractors – Proof of incorporation and up‑to‑date insurance is required

A Quick Note on Applications

We receive a high volume of applications, and while we’d love to reply to everyone personally, it’s not always possible. If you haven’t heard from us within two weeks, it sadly means you haven’t been successful this time. But don’t let that stop you—we’re growing fast, and new opportunities open up all the time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who Are Massive Rocket?

Massive Rocket is a rapidly scaling Braze and Snowflake agency on a mission to transform how digital marketing, product, and engineering teams connect. In just five years, we’ve grown at speed and are now gearing up for our next big milestone: hitting $100M in revenue. We build human experiences at scale, powered by cutting‑edge web, mobile, cloud, data, and AI technologies. If you’re excited by innovation, love solving complex challenges, and want to help shape the future of digital experiences, you’ll feel right at home here.

Every role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit — they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact.

Who Are We Looking to Add to Our Team?

As Program Manager, you’ll be the driving force behind the successful delivery of Massive Rocket’s most complex, multi‑workstream client programmes. You’ll make sure every project is aligned to the bigger picture, governed properly, and executed to the highest standard. You’re the senior point of accountability — the person who keeps risks under control, dependencies moving, budgets on track, and stakeholders aligned across multiple teams.

You’ll partner closely with executive sponsors, client leadership, and internal teams to structure, plan, and deliver programmes in a way that’s predictable, transparent, and commercially sound. As Massive Rocket’s senior authority on programme management, you’ll shape and refine our governance frameworks, help teams navigate risks and issues, and keep technical, delivery, and business stakeholders moving in the same direction.

This role is critical to ensuring our most ambitious engagements run smoothly, our teams are empowered to do their best work, and our clients experience a seamless, strategic journey from start to finish.

What Makes You a Great Fit

• 10+ years of programme and project leadership in a services environment — ideally with Martech in the mix

• A proven history of running complex, multi‑workstream programmes across digital, CRM, or data

• Hands‑on experience delivering and governing programmes within consultancies or agencies

• Deep understanding of CRM, data, Martech, and digital transformation ecosystems

• Real experience building and running programme governance frameworks that keep everything aligned and on track

• Strong commercial and financial management skills — budgeting, forecasting, and managing commercial risk

• Comfort operating at the highest level, working directly with C‑Suite and senior executives

• Expertise in risk management, dependency mapping, and programme‑level planning

• Experience leading distributed teams across multiple time zones and workstreams

• Strong leadership, coaching, and communication skills that bring clarity and confidence to teams

• Solid grounding in Agile and hybrid delivery models, knowing when and how to apply each

• Willingness to travel for key client meetings and steering committees when needed

Why You’ll Love Working Here

• Rocket‑Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere else

• A Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you win

• A Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyond

• Remote‑First for Life – Work from wherever you feel your best

• Real Career Momentum – Clear progression, real ownership, and space to grow into your next chapter

• Moments That Matter – Meetups, events, and team experiences that make the journey unforgettable

A Few Things to Know Before We Get Started

Bring Your Own Device – We operate a BYOD policy, so you’ll use your own kit for work

Right to Work – You’ll need a valid work visa; we’re not able to offer sponsorship at the moment

ID Checks – We may ask for proof of identity (passport, ID card, or a recent utility bill)

References – We may request two references, so have names, relationships, and contact details ready

For Contractors – Proof of incorporation and up‑to‑date insurance is required

A Quick Note on Applications

We receive a high volume of applications, and while we’d love to reply to everyone personally, it’s not always possible. If you haven’t heard from us within two weeks, it sadly means you haven’t been successful this time. But don’t let that stop you—we’re growing fast, and new opportunities open up all the time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At yes. every kid. our purpose ⁠⁠i⁠⁠s ⁠⁠t⁠⁠o ⁠t⁠ransform educa⁠t⁠⁠i⁠on⁠ t⁠o be as d⁠i⁠verse as ⁠t⁠he k⁠i⁠ds ⁠i⁠⁠t⁠’s des⁠i⁠gned⁠ t⁠o serve. Instead of allowing politicians and special interests to rule education, we can unleash the extraordinary potential of every kid by treating them with dignity and empowering them to make decisions that are best for them. Join us as we give a voice to every parent, student, and teacher who shares that goal.

yes. every kid. is part of the Stand Together philanthropic community.

The Sr. Manager, Implementation plays a key role in leading yes. every kid. foundation’s (YesF) work to support successful implementation by translating education freedom policy into executable, scalable programs.

The Sr. Manager will lead day-to-day execution of YesF’s federal and state-based implementation priorities and related initiatives, working directly with organization leaders, administrators, partners and internal teams to translate policy into action.

This hands-on role will be focused on delivering high-quality implementation support from start-up strategy to operational execution. The Sr. Manager will help translate policy into practice by developing tools, solving operational challenges and supporting programs that are simple, accessible and effective for families.

This role may be performed remotely with frequent travel.

How You Will Contribute:

• Lead key workstreams across YesF’s federal and state implementation portfolio, with primary responsibility for federal scholarship initiatives

• Design and deliver implementation supports including cohort-based learning, startup advisory support and scalable tools to accelerate launch and growth of programs.

• Work directly with organization leaders to support launch readiness, operational planning and early-stage implementation

• Develop and deliver practical implementation tools, including startup playbooks, compliance guidance, donor engagement strategies and resources

• Translate federal policy and emerging guidance into clear, actionable steps for SGOs and partners.

• Support YesF’s engagement with federal agencies by helping translate implementation insights into feedback and recommendations that promote a clear, workable regulatory environment for SGOs

• Manage timelines and deliverables across multiple implementation engagements

• Support coordination with national partners and stakeholders to share learning and strengthen implementation approaches

• Draft high-quality memos, briefings and external deliverables to support strategy and communication

What You Will Bring:

• A self-starter with an entrepreneurial mindset who takes initiative, identifies opportunities and moves work forward

• You are comfortable owning workstreams, managing details and delivering high-quality outputs in fast-moving environments

• A builder who thrives in creating structure, solving problems and helping stand up new programs

• 5-8 years of experience in policy implementation, program management, nonprofit operations or a related field

• Strong understanding of program operations and execution, ideally with exposure to education programs, tax credits, and/or non-profit environments

• Excellent written communicator, able to translate complex ideas into clear, practical guidance

• Capable of managing multiple priorities and meeting deadlines and skilled at managing both strategy and execution, with strong attention to detail

• Comfortable working directly with external partners while staying aligned internally

• Motivated by expanding education opportunity and ensuring programs work well for families

• The willingness and ability to travel up to 35% of the time.

Standout Candidates Will Also Bring:

• Exposure to fundraising and donor strategy

• Experience working across multiple states or in a national policy environment

• Experience building operational playbooks, accelerators, or cohort-based programs

What We Offer:

• Competitive benefits: Enjoy a 6% 401(k) match with immediate vesting, flexible time off, comprehensive health and dental plans, plus wellness and mental health support through Peloton and Talkspace.
• A meaningful career: Join a passionate community of over 1,300 employees dedicated to improving lives and driving innovative solutions to complex social challenges.
• Commitment to growth: Thrive in a non-hierarchical environment that empowers employees to discover, develop and apply their unique talents.
• Competitive compensation: Our approach rewards the value you create through competitive salaries and bonus opportunities, allowing you to share in the success you help drive.

Our Values: Working for an organization within the Stand Together philanthropic community is different from many other places. The culture is deeply rooted in Principle Based Management® (PBM®), a framework guided by the principles that drive human progress, such as dignity, openness, and bottom-up empowerment. PBM® empowers employees to be entrepreneurial, to innovate, and to continually drive transformation.

We believe diversity fuels creativity, broadens knowledge, and helps drive success.  That is why we’re proud to be an Equal Opportunity Employer and strive to treat all employees and applicants with honesty, dignity, and respect.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the Role

The Applied AI team’s job is to make AI a trusted co-pilot for every Chimer — so Chime moves faster and builds better. As Program Manager, AI Enablement, you own the programs that make that happen: the networks, resources, and rhythms that move Chimers from knowing AI tools exist to actually changing how they work.  This is a program ownership role, not a coordination role. You come in with a problem and a scope, and you come back with the shape: narrative, roadmap, milestones, success metrics, operating cadence. The programs you run should be able to survive a week without you.

The base salary offered for this role and level of experience will begin at $138,000.00 and up to $190,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to:

• Own cross-functional AI enablement programs end-to-end (e.g., AI Champions network, onboarding and activation programs): design, operating cadence, stakeholder activation, and fluency outcomes
• Go deep on workflow problems before proposing solutions — spend time understanding what’s actually slowing teams down, then design programs and tools that address the root cause
• Partner directly with teams to build AI-enabled solutions — not just roll them out, but get hands-on in the design and build alongside the people doing the work
• Set the health model for your programs from day one — success metrics, milestones, and status that lives on shared surfaces without anyone having to ask
• Drive adoption of AAI-built tools and resources so Chimers can level up without going through AAI every time
• Build and maintain self-serve enablement resources (e.g., playbooks, golden paths) that orgs can use independently
• Lead change management for AI enablement work — training, comms, and activation that shifts behavior, not just awareness
• Build documentation and governance into programs from the start, so nothing depend on you being in the room
• Measure whether Chimers are actually working differently (fluency progression, adoption signals, and productivity tied to company goals) and report that to leadership
• Foster collaboration between Product, Engineering, BizOps, and People teams to operationalize the future of work at Chime.

To thrive in this role, you have:

• 5+ years of experience in program or project management, preferably in a fast-paced tech environment.
• Experience taking ambiguous problems and building a program around them; narrative, roadmap, milestones, and operating cadence without waiting for structure to be provided
• History of driving behavior change, not just program completion, and the judgment to know the difference between a launch and a result
• Hands-on experience building or automating workflows using AI tools — able to walk through something personally built, what broke, and what changed as a result.
• Experience owning large, distributed programs without direct authority over participants, and keeping them activated and accountable
• Communication habits that keep stakeholders informed without them having to ask — status on shared surfaces, not surfaced reactively
• Experience defining program health models upfront: success metrics, milestones, and measurement built in before launch, not retroactively
• Comfort spending time in a problem before designing a solution
• Familiarity with common productivity or workflow tools (e.g., Jira, Asana, Notion, etc)

Preferred qualifications:

• Experience running ambassador, champion, or CoE programs; groups where you had no direct authority over participants but were accountable for their activation and outcomes
• Background in enablement, L&D, or change management in a technology environment
• Experience in an internal AI or enterprise AI adoption role
• Hands-on experience with AI tooling (e.g., ChatGPT, Glean, Claude, Cursor, Gemini)
• Background in product operations, business operations, or technical program management.
• Working knowledge of AI governance or Responsible AI principles.

#LI-MM1 #LI-Hybrid

A little about us

At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it’s starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we’re proud to have helped millions unlock their financial potential.

We’re a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner’s mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.

We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission, we must earn and keep people’s trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren’t just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we don’t—who will?

*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.

What we offer for our full-time, regular employees

• 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
• 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
• 💰 Competitive salary based on experience
• ✨ 401k match plus great medical, dental, vision, life, and disability benefits
• 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
• 🫂 1% of your time off to support local community organizations of your choice
• 👟 Annual wellness stipend to use towards eligible wellness related expenses
• 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
• 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.